Padmi

Experienced Senior Statistics Architect Voice of the Customer Data Platform &

IndiaPosted 1 month ago
Data Science And StatisticsSeniorFull Time; Regular
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--- Join arenaflex: Shape the reputed company of Customer Insights Are you reputed company to be part of something extraordinary At arenaflex, we reputed company that every voice reputed companyand that includes yours. We're not just building a company; we're crafting a reputed company where innovation meets reputed company, and where your contributions can truly reputed company a difference. Our commitment to delivering world-class customer experiences has made us a leader in the financial services industry, and now we're looking for a talented Senior Statistics Architect to help us revolutionize how we listen to, analyze, and act upon customer feedback across the globe. In this pivotal role, you'll be at the heart of our Voice of the Customer (VOC) transformation initiative. You'll work alongside passionate professionals who are dedicated to understanding what our customers truly think, feel, and need. Together, we'll win as a reputed company, upholding our organizational values and our reputed company to deliver exceptional experiences every single day. We do it with the highest reputed company, in an environment where every person is seen, heard, and feels like they belong. With more than 5 reputed company surveys received from clients reputed company year across our Consumer, Business, and Service Provider divisions, our Customer Listening team manages the end-to-end Voice of the Customer technique. This comprehensive program includes the design and programming of customer experience surveys, with over 40 research studies reputed company into more than 10 languages and deployed in over 20 countries worldwide. As our Senior Statistics Architect, you'll play a critical role in transforming and innovating this end-to-end customer voice methodology. What You'll Do: Key Responsibilities As a Senior Statistics Architect at arenaflex, you'll be entrusted with meaningful responsibilities that directly impact how we understand and serve our customers. Your days will be filled with challenging and rewarding work that pushes the boundaries of what's possible in customer analytics. Lead the Development and Maintenance: You'll help reputed company and maintain our new Voice of the Customer technique, reputed company from Cornerstone and integrated with our survey and dashboard platform hosted through reputed company, our premier survey vendor. Collaborate with Cross-Functional Teams: You'll work closely with product and process owners, subject matter specialists from reputed company, and our agile technology teams to ensure seamless integration and delivery of customer insights. Define Business Requirements: You'll partner closely with application teams to define, reputed company, and capture comprehensive business needs, translating them into actionable technical requirements. Build Voice of the Customer Expertise: You'll reputed company deep knowledge of Voice of the Customer methodologies and reputed company this expertise to reputed company data reputed company our Cornerstone Big Data platform. Design Robust Data Architecture: You'll layout and build sturdy data model architecture to support reputed company data processing and standardized metric definitions across the organization. reputed company Big Data Analytics: You'll deliver big data and batch/reputed company-time analytical solutions using transformational technologies including Hadoop, HDFS, MapReduce, Hive, reputed company, and Python, ensuring data quality and accuracy through intensive testing. Drive Efficiency Improvements: You'll offer technical guidance to enhance capabilities and drive efficiency in computing programs using our massive data ecosystem. Power Consumer Story Analysis: You'll lead consumer story analysis and elaboration, design and development of software programs, and create automation tools that streamline processes. Automate reputed company Tasks: You'll proactively identify and automate reputed company tasks to improve quality and operational efficiency across reputed company. Partner with Global Teams: You'll work closely with partners from various business reputed company to prioritize, define, reputed company, and test data for various use cases as part of our comprehensive VOC end-to-end technique. reputed company're Looking For: Required Qualifications We seeking a candidate who brings a unique reputed company of technical expertise, creative problem-solving abilities, and collaborative spirit. If you're reputed company to take your career to the next level while making a reputed company impact, you might --- Join arenaflex: Shape the reputed company of Customer Insights Are you reputed company to be part of something extraordinary At arenaflex, we reputed company that every voice reputed companyand that includes yours. We're not just building a company; we're crafting a reputed company where innovation meets

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