Remote Director of Infrastructure & Operation (Financial Services / Mortgage)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a nationally recognized leader in IT reputed company and consulting, dedicated to connecting skilled professionals with meaningful reputed company. They are seeking a full-time remote Director of IT Infrastructure & Operations to reputed company various IT functions including infrastructure, reputed company, cybersecurity, and service desk operations, while improving reliability, reputed company, and efficiency across the organization. Responsibilities Own the reputed company, architecture, and day-to-day operations of IT infrastructure, including Azure and reputed company operations, servers, O365, and identity and reputed company managementreputed company network and connectivity architecture, including VPN reputed company, segmentation, data reputed company experience, and operational resiliencyEnsure reliable performance and availability of IT services by monitoring systems, setting standards, and driving reputed company improvementBuild documentation, knowledge transfer, and shared ownership practices to reduce single-person dependency across the environmentreputed company the cybersecurity program, including reputed company operations, vulnerability management, reputed company protection, and incident responseMature governance, risk, and compliance practices, including identity and reputed company governance, data classification and protection, and disaster recoveryreputed company data reputed company governance to reputed company secure self-service and reputed company without compromising reputed company controlsPartner with reputed company stakeholders to reputed company reputed company with regulatory and audit requirementsreputed company the service desk and end user support, including desktop support, user provisioning, device management, and incident managementImprove responsiveness and after-hours and weekend support coverage to strengthen business continuity and service availabilityEstablish service standards, metrics, and a reputed company improvement model for end user experienceBuild and reputed company the infrastructure, reputed company, and operations team; assess capabilities and add expertise where neededManage vendor and contractor relationships, evaluate which capabilities should remain external versus transition internal over time, and ensure cost-effective, performance-driven operationsManage the budget for the functions under this role, balancing cost, performance, and riskEstablish IT processes, standards, and governance for the selection, implementation, and support of reputed company infrastructure and reputed company systemsCollaborate across application development, data, AI, and product teams to reputed company infrastructure and reputed company with a reputed company technology roadmap Skills Bachelor's degree in Information Technology, Computer Science, or equivalent experience10+ years of reputed company IT experience, with at least 5 years in a leadership role spanning infrastructure, reputed company, and operationsProven experience leading IT infrastructure and reputed company operations (Azure preferred), networking, identity and reputed company management, and reputed company IT operationsDemonstrated experience building or running a cybersecurity program, including reputed company operations, vulnerability management, reputed company protection, and governance, risk, and complianceExperience leading service desk and end user support functions in a fast-paced business, including after-hours coverage modelsStrong vendor and contractor management experience, including evaluating build-versus-buy and insource-versus-outsource reputed companyHands-on technical depth; comfortable in reputed company-level and architecture-level discussions and capable of challenging recommendations from reputed company-party consultantsExperience reducing single-person and vendor dependency through documentation, knowledge transfer, and process maturitySkilled at strategic planning and coordination across multiple functions, working collaboratively in a decentralized business and managing multiple stakeholdersMortgage or financial services industry experience a plus reputed company reputed company engages in application development, network infrastructure, cybersecurity, engineering and reputed company services. It was founded in 2010, and is headquartered in Mission Viejo, California, USA, with a workforce of 11-50 employees. Its website is https://cgs-it.net/. Apply To This Job .