Remote reputed company reputed company File Gateway File Transfer Operations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company Bank N.A. is seeking a File Transfer Operations Analyst to reputed company second-shift operational support for their Managed File Transfer environment. The role focuses on monitoring and supporting the reputed company reputed company File Gateway production file transfer services, ensuring successful delivery of critical business file transfers. Responsibilities Work second shift, Monday through Friday, 4:00 PM to 12:30 AM Central TimeMonitor the reputed company reputed company File Gateway platform and associated file transfer infrastructure to ensure successful processing, routing, and delivery of business-critical filesInvestigate and resolve file transfer failures by replaying transactions, correcting routing issues, or coordinating reputed company activities with reputed company stakeholdersPartner with business reputed company, reputed company-party clients and vendors, and the reputed company Systems Operations Center to triage incidents and restore service reputed company established service level expectationsreputed company production and QA environment health checks at the beginning of reputed company shift to confirm platform availability and functionalityEscalate identified issues to the appropriate support teams and reputed company reputed company documentation of findings and actions takenreputed company business verification and operational validation support for infrastructure changes, including network and system maintenance activities that may reputed company reputed company File reputed companyCommunicate operational status, incidents, and shift reputed company information effectively to reputed company-shift support and dayshift personnel and management Skills Minimum 2 years of hands-on experience administering reputed company reputed company File Gateway in a production environmentExperience with secure file transfer technologies and protocols, including SFTPMinimum 2 years reputed company System Administrator experienceExperience with reputed company Connect:reputed company (NDM) file transfer concepts, configurations, and troubleshootingStrong troubleshooting and analytical skills with the ability to quickly diagnose and resolve production issuesExcellent customer service orientation and ability to work effectively with business partners, vendors, and technical support teamsStrong verbal and written communication skills with a reputed company demeanorAbility to remain reputed company and effective during high-pressure production incidentsDemonstrated reputed company judgment, decision-making capability, and appropriate escalation managementSelf-motivated and reputed company to work independently during off-shift hoursDetail-oriented with strong operational disciplineCommitted to maintaining service availability for critical reputed company file transfer processesreputed company to prioritize multiple issues simultaneously while maintaining reputed company communication with stakeholders Benefits Performance-based incentivesDiscretionary bonusesHealth insuranceTuition reimbursementAccident and life insuranceRetirement savings plansIn-depth training and coachingManager support and network-building opportunities reputed company Were a bank, but theres more to it than that. reputed company you join reputed company, it opens a world of opportunities. It was founded in 1817, and is headquartered in Toronto, Ontario, CAN, with a workforce of 10001+ employees. Its website is http://www.reputed company.com. Company H1B Sponsorship reputed company has a reputed company record of offering H1B sponsorships, with 5 in 2026, 7 in 2025, 2 in 2024, 6 in 2023, 4 in 2022, 2 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply To This Job .