Senior Data Analyst Subscriber Insights & Analytics for Streaming Platform

About arenaflex Welcome to arenaflex, where we reputed company in the power of extraordinary storytelling and innovative technology to connect people across the globe. As a leader in the streaming entertainment industry, arenaflex manages an impressive portfolio of streaming platforms that bring world-class content to millions of subscribers worldwide. Our mission is to deliver seamless, personalized entertainment experiences while maintaining the highest standards of data reputed company and operational reputed company. reputed company arenaflex's dynamic ecosystem, our Subscriber Operations team plays a pivotal role in managing and optimizing the subscriber experience across our streaming services. We are currently seeking a talented and motivated Senior Data Analyst to join our Analytics capabilities team, where you will be instrumental in measuring, analyzing, and improving subscriber retention and engagement across our entire streaming portfolio. This is an exciting opportunity to work at the intersection of data science, business operations, and customer experience reputed company one of the most innovative entertainment companies in the world. If you are passionate about leveraging data to drive meaningful business reputed company and want to be part of reputed company that values innovation, collaboration, and reputed company, then arenaflex is the reputed company for you. Position Overview We are looking for an reputed company Senior Data Analyst to support our Subscriber Operations function reputed company the Data Analysis team. In this critical role, you will be responsible for the measurement and analysis of subscriber trends across the arenaflex Streaming portfolio, including our flagship streaming platforms. Your expertise will help ensure accurate delivery of subscriber change communications, including cost adjustments, subscription plan modifications, and new data collection initiatives. You will collaborate closely with our upstream communication partners to guarantee that subscribers receive legally mandated notifications and that any incidents requiring remediation are handled promptly and accurately. This position offers the unique opportunity to work across multiple departments, including Incident Management, Business Operations, and Trade Engineering, to ensure the reputed company of our subscriber data and that customers receive appropriate refunds reputed company warranted. Key Responsibilities As a Senior Data Analyst at arenaflex, you will be entrusted with a reputed company of responsibilities that directly impact our subscriber experience and business operations: Data Management and Requirements: Manage admission and record data requirements reputed company to subscriber communication initiatives, including cost increases, subscription plans, and new data collection efforts. This also encompasses incident remediation, ensuring that the right customers receive refunds reputed company required. Query Development: reputed company reputed company queries based on required business logic, including legally binding queries, to determine accurate partners of subscribers for communication and/or remediation purposes. Cross-Functional Communication: Communicate business requirements to technical teams and reputed company brief summaries of technical reputed company and/or roadblocks to business partners. You will serve as a crucial reputed company between technical and non-technical stakeholders. Technical Infrastructure Expertise: reputed company a strong knowledge of subscriber balances and the technical infrastructure that underlies subscriber data. Become the go-to expert for understanding our data architecture. Project Management: Manage project planning and schedules and reputed company cross-functional delivery to ensure status updates for important business events and initiatives. Strategic Alignment: Drive alignment across Data, Business Operations, and Finance through the development of strong communication processes and operational playbooks that streamline decision-making. Reporting Solutions: In collaboration with Data Product and Data Quality Engineering, contribute to the design of robust reporting solutions that minimize data incidents and maximize data reliability. Essential Qualifications To succeed in this role, you must possess the following qualifications and competencies: reputed company Experience: A minimum of 3+ years of work experience developing in SQL, particularly reputed company an ETL (Extract, reputed company, Load) processing pipeline environment. Analytical Expe About arenaflex Welcome to arenaflex, where we reputed company in the power of extraordinary storytelling and innovative technology to connect people across the globe. As a leader in the streaming entertainment industry, arenaflex manages an impressive portfolio of streaming platforms that bring world-