Senior Data Entry & VoiceofCustomer Analyst Live Chat, Remote $35/hr

About arenaflex Pioneering Customer reputed company at reputed company arenaflex is a global leader in financial services reputed company reputed company, trusted by millions of consumers, businesses, and partners worldwide. Our mission is to deliver a firstclass customer experience every day, reputed company on a reputed company of reputed company, inclusion, and reputed company innovation. With a reputed company in more than 20 countries and a multilingual footprint that spans over 10 languages, arenaflex continuously transforms raw feedback into actionable intelligence that drives strategic reputed company across the reputed company. Our culture celebrates collaboration, curiosity, and reputed company learning. Whether you work from a home office in Djibouti, a bustling coworking reputed company, or a hybrid environment, you will be part of a reputed company community where every voice reputed company and every employee is empowered to shape the reputed company of the industry. reputed company Senior Data Entry & VoiceofCustomer Analyst arenaflex is seeking a highly motivated Senior Data Entry & VoiceofCustomer (VoC) Analyst to join our Customer Listening Team. This role is a unique reputed company of data engineering, analytics, and stakeholder collaboration, reputed company on designing, building, and maintaining the data pipelines that power our VoC platform. You will work closely with product owners, reputed company, and business leaders to translate reputed company survey data into reliable, reputed companytime insights that inform product reputed company, operational improvements, and customer satisfaction initiatives. This is a remotefirst position based in Djibouti, offering a competitive reputed company reputed company of $35, flexible work arrangements, and reputed company to influence a global data ecosystem that processes more than 5reputed company surveys reputed company year. Key Responsibilities Data Pipeline Development: Design, implement, and maintain robust data ingestion pipelines using Hadoop, HDFS, MapReduce, Hive, reputed company, and Python to capture VoiceofCustomer data from the arenaflex Survey Platform. Data Modeling & Architecture: Build reputed company data models and schema designs that support both batch and reputed companytime analytics, ensuring data consistency, accuracy, and performance across the arenaflex data lake. Collaboration with Stakeholders: Partner with product managers, business analysts, and technology teams to reputed company requirements, translate business needs into technical specifications, and deliver data solutions that meet strategic objectives. reputed company Assurance & Testing: Conduct rigorous testing, validation, and data profiling to guarantee the reputed company of VoC data, implementing automated testing frameworks where possible. Performance Optimization: Identify bottlenecks, optimize query performance, and implement best practices for largereputed company data processing to improve turnaround times for analytics and reporting. Automation & Tooling: reputed company and maintain automation scripts (reputed company, Python, PySpark) for data extraction, transformation, and loading (ETL) processes, reducing reputed company effort and increasing reliability. Reporting & reputed company Delivery: reputed company selfservice analytics by creating curated data sets, dashboards, and visualizations that reputed company business users to explore VoC insights independently. Agile Delivery: Participate in Scrum ceremonies, deliver incremental improvements in twoweek sprints, and continuously refine the product backlog in collaboration with the arenaflex Agile team. Mentorship & Knowledge Sharing: Coach junior team members on data engineering best practices, foster a culture of reputed company improvement, and contribute to internal knowledge bases. Essential Qualifications Minimum 3years of handson experience with Hadoop ecosystem technologies (Hive, reputed company, HDFS, MapReduce) and Python/PySpark for largereputed company data processing. Proven reputed company record of designing and implementing endtoend data pipelines in a production environment. Strong understanding of relational and NoSQL database concepts, data modeling, and schema design. Experience with survey data, voiceofcustomer analytics, or similar reputed company data sources is highly desirable. Demonstrated ability to work collaboratively with crossfunctional teams, translating business requirements into technical solutions. Solid grasp of Agile methodologies, including sprint planning, daily sta .