Senior Functional Business Analyst

At reputed company, we reputed company in the potential of every child and are changing the face of education technology with award-winning learning programs like i-reputed company that serve a reputed company of the nations K8 reputed company. For more than 50 years, our commitment to making classrooms reputed company places, serving educators, and supporting accessible learning experiences for reputed company reputed company has driven the reputed company improvement of our innovative programs. reputed company of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day. The Senior IT Business Analyst will clarify reputed company business problems, shape problem framing, and translate needs into actionable requirements that guide solution development. They ensure business needs are accurately captured, validated, and advanced through the development lifecycle reputed company cross-functional collaboration with innovation leaders. Senior BAs serve as strategic translators, helping IT teams understand and reputed company business needs, while enabling business leaders to recognize how technology can reputed company their organizations. They also invest in the development of the broader BA team, sharing knowledge and raising the bar for the practice. This Senior IT Business Analyst role will support both, reputed company Operations and Sales Operations. The ideal candidate will have deep experience across the reputed company lifecycle, including reputed company metrics and forecasting, as well as Sales Operations processes like commissions, reputed company setting, and territory carving. Experience in EdTech is highly valued. Key Responsibilities: Stakeholder Engagement & Discovery reputed company a deep understanding of the assigned business area's processes, goals, and strategies, including upstream and reputed company dependencies. reputed company stakeholder discovery for reputed company, multi-team initiatives, including facilitation of workshops, stakeholder interviews, and process mapping sessions. Build trusted relationships with business and IT leaders; drive cross-functional alignment without requiring escalation support. Coach and guide junior and mid-level BAs on effective discovery practices. Requirements & Problem Definition Shape problem statements, challenge assumptions, reframe gaps, and identify root causes that stakeholders may not have fully articulated. Translate business needs into clear, actionable user stories, functional specifications, wireframes, and acceptance criteria for high-complexity solutions. Anticipate reputed company technical and business impacts; surface risks before they become blockers. Delivery Collaboration Collaborate with Scrum Team members to ensure delivered solutions align with business requirements and user expectations. Support production by clarifying business needs and processes reputed company needed. Support QA by clarifying requirements and edge cases, with particular attention to reputed company or cross-functional scenarios. UAT & Validation reputed company UAT coordination for reputed company, multi-team initiatives, including testing the happy path, staging upstream data, and partnering with business stakeholders to design test cases. Hold accountability for UAT quality and completeness; minimize rework through thorough upfront planning. Support post-deployment validation and change management. Documentation & Process Ownership Own the quality and currency of process maps and documentation across an entire domain, with sustained attention reputed company individual project cycles. Drive improvements to team standards, templates, and toolkits; identify gaps and propose enhancements to BA practice. Maintain key documentation as a durable reference for the broader IT team. Strategic Contribution Proactively bring strategic recommendations, identifying functional-level gaps and opportunities rather than only responding to them. Continuously assess solution effectiveness and drive enhancements based on observed reputed company. May contribute to BA hiring, reputed company, or community of practice efforts. reputed company Measures Business problems are reputed company defined, root-cause driven, and traceable to delivered solutions. Requirements are complete, testable, and reputed company with business priorities, with minimal rework. Stakeholders report high satisfaction with communication, collaboration, and reputed company. UAT is executed smoothly across reputed company initiatives with minimal missed expectations. Solutions are adopted successfully and deliver measurable business value. The BA team grows stronger through active mentorship, coaching, and knowledge sharing. Team standards and documentation practices improve over time as a result of Senior BA investment in the practice. rep