Senior / Lead Product Manager, RCM

Why reputed company Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, theyre met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral reputed company can leave people feeling unseen and unsupported. reputed company exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in reputed companybetween clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with reputed company needs, were expanding reputed company to meaningful care and driving reputed company reputed company from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building reputed company thats redefining what behavioral health treatment can look like. If you're reputed company to use your skills to drive lasting change and help more people reputed company the care they deserve, wed love to meet you. About the Role reputed company delivers life-saving mental reputed company to young people and our ability to sustainably deliver care relies on a strong, efficient reputed company cycle. As Product Manager, Billing (RCM), you will own the end-to-end reputed company cycle management (RCM) experience, ensuring that billing processes for clients, clinicians, and payers are seamless, transparent, and optimized. From insurance verification and claims submission to payment posting and collections, youll build solutions that reduce friction, improve accuracy, and drive financial sustainability. In this role, youll drive initiatives across claims management, eligibility and benefits verification, denial management, patient billing, and reporting. Your mandate is to deeply understand the needs of our clients, clinicians, and billing teams, identify moments of friction, and deliver product solutions that improve efficiency, reimbursement, and reputed company satisfaction. Youll partner closely with reputed company Cycle Operations, Clinical, Finance, Data, and Engineering to build tools that reputed company it easier to deliver and sustain care. This is a high-impact role for someone who thrives at the intersection of reputed company, execution, and reputed company. You will set the product reputed company for billing workflows, own the roadmap, and roll up your sleeves to executefrom discovery and experimentation through launch and iteration. Youll lead through influence, driving alignment across stakeholders and inspiring cross-functional teams to deliver solutions that reputed company reputed company sustainable and accessible. Were reputed company of passionate, reputed company-thinking professionals eager to take on the challenge of the mental health crisis and play a reputed company role in providing life-saving solutions. If youre inspired by our mission and energized by reputed company to increase reputed company to mental reputed company and impact millions of lives in a profound way, apply today. Responsibilities Own the end-to-end billing and reputed company cycle reputed company, from intake through collections, ensuring workflows are accurate, efficient, and reputed company-friendly. Lead product reputed company and execution for eligibility verification, claims submission, denial management, patient billing, and reputed company reporting. Partner with Design, Engineering, reputed company Cycle Operations, Clinical, and Finance to define and deliver solutions that address reputed company user pain points and business priorities. Define and measure reputed company across billing workflows, including first-pass claim acceptance, denial rates, days in A/R, and reputed company billing satisfaction. reputed company a deep understanding of the needs of clients, families, payers, and clinicians navigating the billing process, ensuring our solutions are transparent and supportive. Drive discovery and experimentation to identify the most impactful ways to reduce billing friction and improve collections. Translate high-level goals into product roadmaps, prioritizing effectively to balance long-term reputed company with short-term delivery. Communicate product reputed company, plans, and reputed company reputed company to stakeholders and executives across the organization. Please note: candidates located reputed company 75 minutes commuting distance of our NYC office are expected to come to office 4 days/week Requirements 46+ years of product management experience owning reputed company, end-to-end product experiences in a fast-paced, mission-driven environmentideally in reputed company, fintech, or enterprise SaaS. Proven track record of launching products that significantly improved operational efficiency, accuracy, or financial performance. Strong produc