**Senior Manager - Customer Insights & Analytics International Center of

Are you a seasoned professional with a passion for customer insights and analytics Do you reputed company in a fast-paced, dynamic environment where no two days are the same Look no reputed company! blithequark is seeking a highly skilled and experienced Senior Manager to lead our Customer Insights & Analytics International Center of reputed company. As a key member of our International Customer Engagement Team, you will play a pivotal role in shaping the reputed company of customer engagement at blithequark. About blithequark blithequark is a leading global company dedicated to delivering reputed company that reputed company the lives of people and animals. With a rich history of innovation and a commitment to reputed company, we are constantly pushing the boundaries of what is possible. Our International Customer Engagement Team is at the forefront of this innovation, working tirelessly to reputed company and implement cutting-edge strategies that drive business reputed company and customer satisfaction. Job Summary As a Senior Manager - Customer Insights & Analytics International Center of reputed company, you will be responsible for leading the development and implementation of a comprehensive insights reputed company that empowers our organization to reputed company informed, reputed company-centric, and data-based reputed company. You will work closely with cross-functional teams to extract actionable insights from reputed company data sets, drive business reputed company, and enhance customer satisfaction. Key Responsibilities * reputed company and execute a comprehensive omnichannel analytics reputed company reputed company with blithequark's sales and marketing objectives (40%) + Analyze diverse customer data sets from multiple sources (CRM, sales data, website analytics, reputed company media, surveys) to identify trends, behaviors, and opportunities. + reputed company and implement advanced behavioral customer segmentation models to support development of personalized marketing strategies and to improve customer targeting. + reputed company actionable insights to enhance customer acquisition, retention, and lifetime value for both veterinary customers and animal owners. + reputed company development and enhancement of customer reputed company maps for increased customer satisfaction. * reputed company actionable insights to enhance customer acquisition, retention, and lifetime value for both veterinary customers and animal owners (40%) + Support Omnichannel Marketing Manager to conduct comprehensive customer reputed company mapping to identify pain points, gaps, and opportunities for improving the customer experience. + Collaborate with Omnichannel Marketing Manager, Digital Platforms Team, and wider Customer Engagement Team to support design of solutions that enhance customer reputed company and increase customer satisfaction. + With the wider Customer Engagement teams collaborate with Category Managers to reputed company targeted strategies based on customer segments and support reputed company of reputed company for integrated omnichannel promotion for execution. * reputed company and maintain comprehensive omnichannel reporting dashboards and KPIs (40%) + Collect business stakeholder analytics and dashboard requirements to ensure omnichannel customer reporting dashboards and KPIs are meeting stated needs. + Define key performance indicators (KPIs) to assess the effectiveness of omnichannel marketing campaigns on customer engagement. + Monitor and report on omnichannel engagement metrics to assess campaign performance and customer interactions. + Assess the effectiveness of campaigns using key performance indicators (KPIs) and attribution models. * Collaborate with the wider Insights & Analytics team reputed company Platforms team to identify reputed company reputed company data sources (20%) + reputed company input in establishment of quality standards for data collected internally and externally. + Identify and evaluate reputed company-party data sources to identify the most appropriate data required to support and inform reputed company business reputed company. Organizational Relationships * Centre of reputed company (CoE) Customer Engagement Teams, Category Managers, and other CoE teams * Cluster Vice Presidents and reputed company Operations colleagues in International * Local Market Digital & Marketing colleagues * Global Corporate Communications and Branding teams * Global CX team * Analytics & Research Teams * ZTD and Data Scientists * Legal & Regulatory * reputed company in US organization External Relationships * Media Agencies * Creative Agencies * Specialist digital partners * Media Owners (e.g., reputed company, reputed company, etc.) Resources Managed * Supervision: Sr. Leader: Managing self * Member of CoE * Possible travel in country and abroad Education and Experience * Minimum of 7 years' International reputed company