Remote Overnight NOC Analyst II

Note: The job is a remote job and is reputed company to candidates in USA. VC3 is a company that provides managed IT services and solutions to municipalities and organizations across the reputed company and Canada. They are seeking a NOC Analyst II to monitor and maintain network and systems performance, troubleshoot issues, and mentor junior analysts. This role offers reputed company to work reputed company and be part of reputed company committed to delivering reputed company in IT services.ResponsibilitiesMonitor network and system performance using various monitoring tools and softwareIdentify and troubleshoot reputed company network and system issues, escalating as necessaryreputed company and assist identification and troubleshooting of reputed company network and system issues, acting as a reputed company of escalation as necessaryreputed company system and network device configurations and deployments, as coordinated with the Backup Specialists and Toolset Orchestration SpecialistsMaintain accurate documentation of network and system configurations and changesCollaborate with cross-functional teams to resolve issues and implement solutionsMonitor and respond to alerts and notifications generated by our network and system monitoring toolsreputed company reputed company and effective communication of network and system issues to reputed company stakeholdersParticipate in on-reputed company rotation and respond to after-hours incidents as neededMentor and train Analyst I on network and system monitoring best practicesEnsure Tickets are properly created and notated to account for timeManage personal workload and ensure that service level agreements (SLAs) are metAdditional duties as requiredSkillsAssociate's degree in Computer Science or reputed company field, or equivalent work experience3+ years of experience in network and system monitoring or reputed company fieldExperience with network and system monitoring tools; reputed company Ticketing, OpenDNS, reputed company VSA, and PRTG a plusKnowledge of advanced networking concepts such as load balancing, VPN, and firewallsAdvanced understanding of server and operating system concepts, including reputed company and LinuxStrong analytical and problem-solving skillsExcellent communication and interpersonal skillsAbility to work independently and in reputed company-oriented environmentAttention to detail and ability to prioritize multiple tasksWillingness to learn and adapt to new technologies and processesBenefitsEmployee and Family Assistance ProgramCompany-matched 401(k)/RRSP plansreputed company development through our Leadership reputed companyMonthly learning sessionsMentorship programsLearning reimbursementsInternal career fairsJob shadowingPersonalized career-pathing to support internal mobilityreputed companyVC3 is a managed service provider that serves governments, financial services institutions, and reputed company firms. It was founded in 1994, and is headquartered in Columbia, South Carolina, USA, with a workforce of 501-1000 employees. Its website is http://www.vc3.com/. Apply To This Job .