Technical Support Engineer

We are looking for a highly skilled and experienced Technical Support Engineer to join our team at Renovision Automation Services Pvt. Ltd. The ideal candidate will have excellent technical skills and the ability to provide top-notch support to our clients. Roles and Responsibility Provide technical assistance and support to customers via phone, email, or chat. Troubleshoot and resolve complex technical issues in a timely and efficient manner. Collaborate with internal teams to identify and implement solutions for customer requests and problems. Develop and maintain comprehensive knowledge of our products and services. Create and maintain technical documentation and knowledge base articles. Participate in training and development programs to enhance technical skills and knowledge. Job Requirements Bachelor's degree in Computer Science, Engineering, or related field. Proven experience as a Technical Support Engineer or similar role. Excellent communication and problem-solving skills. Strong analytical and troubleshooting skills. Ability to work in a fast-paced environment and prioritize tasks effectively. Familiarity with help desk software and ticketing systems. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.