Senior Product Manager

Role Overview: Responsive is seeking a Senior Product Manager to lead the product strategy and execution for Content Management, the knowledge foundation powering AI-assisted responses across the Responsive platform. The role involves evolving Content Management into an intelligent knowledge platform driven by AI to help customers manage high-quality knowledge with minimal manual effort. Key Responsibilities: - Define and evolve the roadmap for Content Management capabilities, focusing on AI-assisted content ingestion, organization, quality, freshness, and lifecycle management. - Drive product direction for trusted retrieval, AI-grounded responses, and AI-powered governance and automation workflows. - Improve organizational knowledge reuse across various use cases including responses, field/team queries, and trust center experiences. - Define, measure, and enhance success metrics related to content quality, trust, reuse, and operational efficiency. - Partner closely with Engineering, AI/ML teams, UX, GTM, and customer-facing teams. - Engage with customers and field teams to comprehend knowledge management and governance challenges. Qualifications Required: - 7+ years of Product Management experience in SaaS, platform, or enterprise workflow products. - Strong systems thinking and structured problem-solving abilities. - Demonstrated ownership of outcomes, emphasizing not just feature delivery. - Experience collaborating with Engineering and AI/ML teams on complex product or platform capabilities. - Strong product judgment, prioritization, and communication skills. - Demonstrated AI-first thinking and hands-on use of AI tools in daily product workflows. Additional Details: Responsive (formerly RFPIO) is a global leader in strategic response management software. The AI-powered Responsive Platform enables organizations to accelerate growth, mitigate risk, and enhance employee experiences by managing responses at scale. Over 2,000 customers have chosen Responsive to handle various response types such as RFPs, RFIs, DDQs, ESGs, security questionnaires, and ad hoc information requests. For more information, visit responsive.io. Role Overview: Responsive is seeking a Senior Product Manager to lead the product strategy and execution for Content Management, the knowledge foundation powering AI-assisted responses across the Responsive platform. The role involves evolving Content Management into an intelligent knowledge platform driven by AI to help customers manage high-quality knowledge with minimal manual effort. Key Responsibilities: - Define and evolve the roadmap for Content Management capabilities, focusing on AI-assisted content ingestion, organization, quality, freshness, and lifecycle management. - Drive product direction for trusted retrieval, AI-grounded responses, and AI-powered governance and automation workflows. - Improve organizational knowledge reuse across various use cases including responses, field/team queries, and trust center experiences. - Define, measure, and enhance success metrics related to content quality, trust, reuse, and operational efficiency. - Partner closely with Engineering, AI/ML teams, UX, GTM, and customer-facing teams. - Engage with customers and field teams to comprehend knowledge management and governance challenges. Qualifications Required: - 7+ years of Product Management experience in SaaS, platform, or enterprise workflow products. - Strong systems thinking and structured problem-solving abilities. - Demonstrated ownership of outcomes, emphasizing not just feature delivery. - Experience collaborating with Engineering and AI/ML teams on complex product or platform capabilities. - Strong product judgment, prioritization, and communication skills. - Demonstrated AI-first thinking and hands-on use of AI tools in daily product workflows. Additional Details: Responsive (formerly RFPIO) is a global leader in strategic response management software. The AI-powered Responsive Platform enables organizations to accelerate growth, mitigate risk, and enhance employee experiences by managing responses at scale. Over 2,000 customers have chosen Responsive to handle various response types such as RFPs, RFIs, DDQs, ESGs, security questionnaires, and ad hoc information requests. For more information, visit responsive.io.