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About the role
Role & responsibilities - Provide L2 production support for Java applications. - Analyze, troubleshoot, and resolve production incidents. - Perform debugging and identify root causes of application issues. - write code fixes and enhancements in Java. - Write SQL queries for data analysis, troubleshooting, and validation. - Monitor application proactively to identify potential issues. - Work in Linux/Unix environments for log analysis, process monitoring, and application support. - Perform deployments, configuration updates, and post-release validation. - Document incidents, resolutions, and knowledge base articles. Required candidate profile - 5+ years of experience in Java application support. - Strong knowledge of Java and OOPs. - Hands-on experience in debugging Java applications. - experience in java code fixes and bug fixes. - Strong SQL skills with experience writing complex queries. - Good working knowledge of Linux/Unix commands and shell environment. - Experience analyzing application and server logs. - Understanding of application architecture and production support processes. - Familiarity with incident management and ticketing tools such as ServiceNow, Jira, or Remedy. - Strong analytical, troubleshooting, and communication skills.
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