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About the role
Job Description Configure automation workflows CRM rules and integrations as per approved designs. Execute AI tool setup testing and deployment under defined automation guidelines. Support implementation of process automation across business operations workflows. Maintain automation configurations scripts logs and execution documentation. Monitor automation runs identify errors and report exceptions promptly. Perform routine testing validation and troubleshooting of automation workflows. Support data preparation tagging and structuring for AI tool usage. Assist in maintaining automation dashboards performance metrics and reports. Coordinate with functional teams for automation execution support activities. Escalate automation issues performance gaps and failures to reporting manager. Requirements Graduate BTech or MCA qualification preferred for automation execution role Zero to two years experience in automation workflows or AI tools Basic understanding of CRM systems workflows and integrations Familiarity with automation platforms scripting or low code tools Willingness to learn test execute and support automation solutions .