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About the role
Designation : Technical Support Engineer - Quotation Shift : 6pm - 3am, 5 Days Role & responsibilities Must have - CAM350, Gerber, PCB Documentation, IPC Standard, PPAP,COC, Quotation Review, audit, and summarize customer specification. Technical assessment, auditing, and summarizing of technical information necessary for a quotation Provide pre and post sales technical support to internal customers Provide on time and accurate responses on email inquiries Global coordination and assistance on issue resolution and support request through effective communication with various departments (factory, sales & purchasing) Artwork review, comparison, and basic Gerber file modification as needed Design for manufacturability review Provide support in reviewing shipping documents such as PPAP, CoC and inspection reports, ensure correct information is sent to the customer Responsible for additional tasks as assigned by reporting manager Preferred candidate profile Minimum 4 years of product engineering or quotation experiences in PCB manufacturing industry PCB pricing knowledge Sound knowledge of PCB manufacturing Experience on UCAM, Cam 350, View mate and/or Genesis Excellent negotiation skills Fluent in written and oral English Self-motivated, can work under limited supervision Good communication skills Willing to take responsibility and work under pressure With at least one year of PCB CAM experience. Proficient in MS Office Application