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About the role
Shared Responsibilities
Own the technical work for your track during on-site deployments: define scope, execute experiments or calibrations, validate against specification, and document outcomes.
Debug failures and isolate root causes across hardware, software, and infrastructure; escalate findings and drive resolution cross-functionally.
Act as the primary technical point of contact for customers during on-site engagements; communicate results clearly to both technical and non-technical stakeholders.
Monitor deployed systems and proactively identify and respond to regressions, drift, or outages.
Train team members and customer-side personnel on procedures, workflows, and best practices relevant to your track.
Contribute to internal tooling, documentation, and automation to improve repeatability and reduce manual effort.
Work with internal R&D teams to drive improvements to device performance at scale.
Be available for international travel up to 10–25% of the time in support of customer deployments.
Systems & Integration Track
Develop detailed experimental plans for each cooldown: define measurement scope, sequence, and success criteria prior to cool-down.
Characterise qubits and readout using internal tooling; validate coherence, line yield, and qubit yield against project requirements.
Debug failures and isolate root causes across hardware, fabrication, and design.
Provide remote support to on-site teams as required between deployments.
Gate Calibration & Deployment Track
Validate single- and two-qubit gate performance against specification using standard benchmarking techniques.
Bring up and fine-tune gate calibrations on production devices; identify and resolve systematic error sources affecting 1Q and 2Q fidelity.
Maintain, monitor, and improve Rigetti's automated recalibration system for cloud-deployed processors.
Own deployment workflows for new gate calibrations: test, validate, stage, and release to production with minimal disruption to uptime.
More at Rigetti Computing
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