Site Reliability Engineer

As a proactive and detail-oriented Site Reliability Engineer (SRE) with 3+ years of experience, your role will focus on ensuring high availability, reliability, and performance of production systems through automation, incident management, and cross-team coordination. Your key responsibilities will include: - Maintaining reliable, scalable, and secure production environments. - Implementing and managing monitoring, alerting, and logging solutions. - Contributing to defining and tracking SLIs/SLOs and supporting error budget practices. - Automating operational tasks to improve efficiency and reduce manual effort. - Performing troubleshooting and Root Cause Analysis (RCA) for production incidents. - Optimizing system performance, availability, and capacity. - Maintaining SOPs and incident documentation in Confluence. - Adhering to change management, deployment governance, and disaster recovery standards. - Supporting incident response for critical production services. In terms of Collaboration & Tools, you will be expected to: - Coordinate with external vendors and internal cross-functional teams. - Work closely with Engineering, Product Owners, and Operations teams. - Manage incidents and changes using ServiceNow & JIRA. - Collaborate through Slack and structured communication channels. Your technical skills in Systems & Clouds should include: - Strong knowledge of Windows and Linux/Unix systems. - Solid understanding of networking fundamentals (DNS, TCP/IP, Load Balancing, Firewalls). - Experience with at least one cloud platform (AWS, Azure, or GCP). Additional technical skills required are in Automation & CI/CD, Containers, and ITSM & Documentation. Preferred additional experience includes background in DevOps, Cloud Engineering, or Platform Engineering, understanding of security best practices and compliance standards, familiarity with AI-assisted engineering tools, and exposure to large-scale or production-grade systems. Moreover, your soft skills should include: - Strong analytical and troubleshooting mindset. - Excellent written and verbal communication skills. - Ownership driven and composed during high-level severity incidents. The company is committed to creating an inclusive environment for all employees, including persons with disabilities, and reasonable accommodations will be provided upon request. As a proactive and detail-oriented Site Reliability Engineer (SRE) with 3+ years of experience, your role will focus on ensuring high availability, reliability, and performance of production systems through automation, incident management, and cross-team coordination. Your key responsibilities will include: - Maintaining reliable, scalable, and secure production environments. - Implementing and managing monitoring, alerting, and logging solutions. - Contributing to defining and tracking SLIs/SLOs and supporting error budget practices. - Automating operational tasks to improve efficiency and reduce manual effort. - Performing troubleshooting and Root Cause Analysis (RCA) for production incidents. - Optimizing system performance, availability, and capacity. - Maintaining SOPs and incident documentation in Confluence. - Adhering to change management, deployment governance, and disaster recovery standards. - Supporting incident response for critical production services. In terms of Collaboration & Tools, you will be expected to: - Coordinate with external vendors and internal cross-functional teams. - Work closely with Engineering, Product Owners, and Operations teams. - Manage incidents and changes using ServiceNow & JIRA. - Collaborate through Slack and structured communication channels. Your technical skills in Systems & Clouds should include: - Strong knowledge of Windows and Linux/Unix systems. - Solid understanding of networking fundamentals (DNS, TCP/IP, Load Balancing, Firewalls). - Experience with at least one cloud platform (AWS, Azure, or GCP). Additional technical skills required are in Automation & CI/CD, Containers, and ITSM & Documentation. Preferred additional experience includes background in DevOps, Cloud Engineering, or Platform Engineering, understanding of security best practices and compliance standards, familiarity with AI-assisted engineering tools, and exposure to large-scale or production-grade systems. Moreover, your soft skills should include: - Strong analytical and troubleshooting mindset. - Excellent written and verbal communication skills. - Ownership driven and composed during high-level severity incidents. The company is committed to creating an inclusive environment for all employees, including persons with disabilities, and reasonable accommodations will be provided upon request.