Rivera hiring For non voice technical support offering upto 6.5lpa

Greetings !!! We are excited to share an excellent opportunity for candidates looking to build a rewarding career in an International technical support non Voice Process with leading multinational companies. If you're a confident communicator with a passion for customer service, we'd love to hear from you! For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Deepa-9380300644 (Please send us a message on WhatsApp in case the number is busy). Job Description: We are hiring for International technical support non voice Process roles with leading multinational organizations. This is a great opportunity for individuals who have excellent communication skills and a passion for customer interaction to start or grow their career in a dynamic, fast-paced, and professional environment. As part of the technical support team, you will handle non voice-based interactions with international clients, providing prompt, courteous, and effective resolutions to a variety of customer issues. You'll be expected to deliver outstanding service experiences across global markets, working in collaboration with internal teams to ensure customer satisfaction and retention. Job Details Process: Technical support non Voice Support Experienced: Up to 6.5 LPA (Based on current CTC and relevant experience) Qualification Criteria: Education: Grads/Undergrads Excellent verbal communication skills in English Willingness to work in night shifts and rotational offs Experience Required: Mandatory: Experience in international technical non voice process for experienced candidates Key Responsibilities: Handle inbound and outbound international calls and chats in a professional manner. Resolve customer queries, complaints, or issues efficiently and accurately. Maintain detailed documentation of customer interactions in system records. Adhere to process workflows, compliance standards, and quality benchmarks. Collaborate with internal teams for escalations or issue resolution where required. Meet performance targets related to call quality, resolution rate, and customer satisfaction. Desired Candidate Profile: Any Graduate / Undergraduate (With Excellent English Communication) Freshers & Experienced (05 yrs) can apply Must be open to work in rotational shifts/night shifts Good typing speed and listening skills Role Highlights: Opportunity to work with leading global clients Develop and enhance communication, problem-solving, and service delivery skills Exposure to US, UK Shifts (Night/Rotational Shifts) Fast-paced and growth-oriented work culture Extensive training and support provided for freshers Perks & Benefits: Cab Facility (As per shift & company policy) Performance Incentives Night Shift Allowance Great work culture & career growth Regards, Deepa 9380300644 Rivera Manpower Services.