Source description
About the role
Role Overview: We are looking for a Data Analyst who can convert data into meaningful insights to support business decisions. The role involves data collection, processing, analysis, and reporting. The candidate should have experience working with contact center data and large datasets. Key Responsibilities: Prepare and manage MIS reports with accuracy and consistency Collect, clean, and analyze structured and unstructured data Identify trends, patterns, and insights using statistical techniques Develop dashboards and reports using Advanced Excel and visualization tools Automate reporting processes for efficiency and timely delivery Identify data issues and ensure data quality and integrity Interpret data and present insights to stakeholders Work on electoral and demographic data analysis Coordinate with teams and manage basic team handling responsibilities Ensure compliance with data governance and security standards Skills Required: Strong knowledge of MIS reporting and Advanced Excel Good understanding of statistical analysis and data modeling Familiarity with Power BI and basic Python (AI/ML, automation) Data visualization and presentation skills Strong analytical and problem-solving abilities Good communication and interpersonal skills Ability to manage multiple tasks with attention to detail Education: Bachelors degree in a quantitative field (preferably Statistics) Certifications in Data Analytics tools are preferred Experience: Minimum 3+ years of relevant experience in Data Analytics Experience in contact center data is preferred Work Nature: Full-time role with extensive data handling, reporting, and cross-team coordination May require handling multiple projects and tight deadlines Location: Pune Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role Overview: We are looking for a Data Analyst who can convert data into meaningful insights to support business decisions. The role involves data collection, processing, analysis, and reporting. The candidate should have experience working with contact center data and large datasets. Key Responsibilities: Prepare and manage MIS reports with accuracy and consistency Collect, clean, and analyze structured and unstructured data Identify trends, patterns, and insights using statistical techniques Develop dashboards and reports using Advanced Excel and visualization tools Automate reporting processes for efficiency and timely delivery Identify data issues and ensure data quality and integrity Interpret data and present insights to stakeholders Work on electoral and demographic data analysis Coordinate with teams and manage basic team handling responsibilities Ensure compliance with data governance and security standards Skills Required: Strong knowledge of MIS reporting and Advanced Excel Good understanding of statistical analysis and data modeling Familiarity with Power BI and basic Python (AI/ML, automation) Data visualization and presentation skills Strong analytical and problem-solving abilities Good communication and interpersonal skills Ability to manage multiple tasks with attention to detail Education: Bachelors degree in a quantitative field (preferably Statistics) Certifications in Data Analytics tools are preferred Experience: Minimum 3+ years of relevant experience in Data Analytics Experience in contact center data is preferred Work Nature: Full-time role with extensive data handling, reporting, and cross-team coordination May require handling multiple projects and tight deadlines Location: Pune Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.