Director, Software Technology Delivery

Position Summary We are looking for a Director of Technology Delivery who is both dynamic and experienced. This role is crucial in steering our internal IT team and vendor partners, ensuring the development and support of software applications and integrations are reliable, high-quality, and predictable through a well-managed agile SDLC process. The Delivery Lead will collaborate closely with business leadership, our vendor partners and our internal technology teams to deliver timely solutions that align with our business goals. What will your job entail? Key Responsibilities: Strategic Leadership: Define and lead IT strategies that add value to the business. Financial Management: Oversee budgeting, expenses, and personnel. Relationship Building: Foster strong connections with Ryan Alternative Risk business leaders. Project Oversight: Manage the quantification, delivery, and testing of development efforts on a regular sprint cycle. Collaboration: Work with IT department leaders and Ryan Specialty’s vendors in design, scoping, support, and troubleshooting. Communication: Utilize collaborative communication and project management platforms for transparency. Change Management: Drive user adoption of new applications and technologies. Innovation: Stay abreast of the latest insurance-industry related technological advancements for potential adoption. Resource Coordination: Organize internal and external resources for project execution. Reporting: Prepare and present monthly status reviews and quarterly business reviews. Technology Stack: Unqork: For intake automation and task management Ruby on Rails: An Underwriting workbench based on Ruby on Rails Coherent Spark: For rater integration. Vertafore's IMS: For back-office management Insurity’s SureMGA: For policy administration Azure: For cloud management Qualifications: Education: Bachelor’s degree in computer science or information technology. Experience: 10+ years in software development and delivery. Insurance Expertise: 10+ years in insurance process automation, preferably with a focus on Property and Casualty Project and Program Experience: 10+ year driving or overseeing project or program management Leadership: 5+ years in personnel and team management. Development Processes: Deep understanding of modern development processes including requirements, visualizations, prototyping, Agile, and SDLC. Why Join Us? Innovation: Be at the forefront of a major technology transformation. Leadership: Lead a talented team of IT professionals and vendors. Automation: Drive innovation using Generative AI to automate workflows. Collaboration: Work with business leaders to deliver impactful solutions. On-site in Chicago, IL Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment. How We Support Our Teammates Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more. The target salary range for this position is $140,000.00 - $175,000.00 annually. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at HR@Ryansg.com The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. A multi-time winner of Newsweek’s Most Loved Workplaces and Insurance Business’s Top Insurance Employers, Ryan Specialty is home to some of the brightest talent in the insurance industry. Join our team and help provide innovative solutions for insurance brokers, agents and carriers. Talent Network Not seeing the right job opening? To learn more about future opportunities Introduce yourself and join our talent network Benefits Curious about Ryan Specialty’s benefits? Explore our employee benefits here! Ryan Specialty, LLC and its affiliates (“Ryan Specialty”) do not accept unsolicited resumes or candidate profiles submitted by any staffing agencies, placement services or professional recruiters (“Agencies”), including any submissions made through our website or to email accounts of Ryan Specialty employees. Agencies must be registered in Ryan Specialty’s agency portal and have a fully executed contract for service between Ryan Specialty and the Agency. Agency fee agreements will only be valid if provided in such fully executed contract between Ryan Specialty and the Agency. Any unsolicited resume or candidate profile received from an Agency without prior approval from Ryan Specialty’s HR department and in compliance with Ryan Specialty’s candidate submission process shall be considered unsolicited, gratuitous and property of Ryan Specialty for recruiting purposes and, as such, is not subject to payment of any Agency fees.