Associate Director Product Manager

As a Product Manager within the Service Enablement team, you will play a crucial role in driving innovation, development, and implementation of product strategies to align with organizational goals. Your responsibilities will include evaluating industry-leading technologies, analyzing solutions for value-driven outcomes, and monitoring product performance. Additionally, you will be tasked with mentoring team members, providing training, and ensuring the timely delivery of high-quality products. By fostering a culture of innovation, your contribution will be instrumental in supporting the adoption of AI technologies within the team. Key Responsibilities: - Define and own the product vision, strategy, and roadmap for Service Enablement products, ensuring alignment with organizational goals and customer needs. - Identify opportunities to leverage AI and intelligent workflows for streamlining business operations and enhancing user productivity. - Evaluate and integrate cutting-edge AI capabilities like large language models, autonomous agents, machine learning workflows, and AI-driven decision-making frameworks. - Develop an understanding of user personas and pain points to drive effective product design. - Collaborate with AI/ML research and engineering teams to develop innovative features that transform service delivery and support models. - Mentor and develop a high-performing team of product managers. - Foster a culture of innovation, accountability, and customer-centric thinking within the product organization. Qualifications: - Over 7 years of product management experience or similar roles with a proven track record of success. - Experience in leading enterprise platforms and initiatives. - Strong understanding of customer and market dynamics within the service enablement discipline. - Customer-focused mindset with a history of delivering impactful solutions. - Knowledge of AI technologies, including generative AI and intelligent workflow systems. - Experience working in agile environments with cross-functional teams. - Excellent leadership, communication, and stakeholder management skills. - Bachelor's or Master's degree in Computer Science, Engineering, Business, or a related field. - Willingness to work flexible hours to meet business needs. Additional Company Details: - No additional details provided in the job description. As a Product Manager within the Service Enablement team, you will play a crucial role in driving innovation, development, and implementation of product strategies to align with organizational goals. Your responsibilities will include evaluating industry-leading technologies, analyzing solutions for value-driven outcomes, and monitoring product performance. Additionally, you will be tasked with mentoring team members, providing training, and ensuring the timely delivery of high-quality products. By fostering a culture of innovation, your contribution will be instrumental in supporting the adoption of AI technologies within the team. Key Responsibilities: - Define and own the product vision, strategy, and roadmap for Service Enablement products, ensuring alignment with organizational goals and customer needs. - Identify opportunities to leverage AI and intelligent workflows for streamlining business operations and enhancing user productivity. - Evaluate and integrate cutting-edge AI capabilities like large language models, autonomous agents, machine learning workflows, and AI-driven decision-making frameworks. - Develop an understanding of user personas and pain points to drive effective product design. - Collaborate with AI/ML research and engineering teams to develop innovative features that transform service delivery and support models. - Mentor and develop a high-performing team of product managers. - Foster a culture of innovation, accountability, and customer-centric thinking within the product organization. Qualifications: - Over 7 years of product management experience or similar roles with a proven track record of success. - Experience in leading enterprise platforms and initiatives. - Strong understanding of customer and market dynamics within the service enablement discipline. - Customer-focused mindset with a history of delivering impactful solutions. - Knowledge of AI technologies, including generative AI and intelligent workflow systems. - Experience working in agile environments with cross-functional teams. - Excellent leadership, communication, and stakeholder management skills. - Bachelor's or Master's degree in Computer Science, Engineering, Business, or a related field. - Willingness to work flexible hours to meet business needs. Additional Company Details: - No additional details provided in the job description.