Edm Associate Product Support Gurugram (India)

About the Role: Grade Level (for internal use): 07 S&P; Global Market Intelligence The Team: S&P; Global's Solutions Product Support in the Asia-Pacific (APAC) region is to provide technical support to clients using S&P; Global's Enterprise Solutions, specifically focusing on cross-product support for the Enterprise Data Management (EDM) platform. EDM is a part of the S&P; Global and provides Enterprise Data Management Solutions for Banks, Asset Managers, Hedge Funds, Insurance companies, Software companies and Treasury functions in large institutions. With offices in EMEA, North America, APAC and India. EDM has a global reach and increasingly clients require work to be carried out remotely from their main office. The Impact: The Support Role in APAC for S&P; Global's Solutions business offers several impactful opportunities for individuals starting their careers in the company. Here are some key impacts of this role: Building a global network: As part of the Support Role, individuals become part of a global community. They have the opportunity to connect with mentors, peers, and teams from around the world. This network enables them to access a wealth of knowledge and support, fostering personal and professional growth. Knowledge sharing and collaboration: In the Support Role, individuals are encouraged to share their knowledge and collaborate with colleagues. This collaborative environment allows for continuous learning and the exchange of ideas, contributing to individual and team development. Skill development: The Support Role in APAC offers valuable prospects for skill development. Individuals learn how to effectively troubleshoot technical issues, provide support to clients, and communicate complex information in a transparent and concise manner. These skills are transferable and can be beneficial for future career advancement. Whats in it for you: As an Associate Product Support Specialist in the APAC, there are several advantages and opportunities for you: Ca .