Product Manager - Analytics

Role Overview: You will join the Product team at S&P Global Market Intelligence as a Product Manager for the Usage Reporting Product. Your main responsibility will be to help the organization understand how their data or functionality is being used and communicate that usage through clear, actionable reporting on the Capital IQ platform. You will work in a global collaborative team that values open communication, mutual respect, and excellence in all tasks. Your goal will be to provide users with clear, accurate, and actionable insights to enable data-driven decisions across the organization. Key Responsibilities: - Design interactive and scalable dashboards using Heap Power BI to visualize key usage metrics, customer behaviors, and performance KPIs. - Perform regular audits of analytics tools like Heap, Power BI, BI reports, etc., to identify missing or misfired events and troubleshoot discrepancies to ensure data accuracy and reliability. - Analyze product usage patterns, customer journeys, funnels, and cohorts to collaborate with product managers, marketers, and engineers to define KPIs and interpret Heap Power BI data for growth and optimization. - Build dashboards and automated reports to communicate findings clearly and translate raw data into actionable insights that influence product features, UX improvements, and user retention strategies. Qualifications Required: - BA or BS in Engineering, Accounting, Finance, or related field. - 2-4 years of experience in data analytics, preferably with Heap Analytics. - Strong understanding of digital analytics tools and web/mobile user behavior. - Proficiency in SQL, Excel, Google Sheets, and data visualization tools (e.g., Tableau, Looker, Power BI). - Experience with product-led growth metrics and event-based analytics. - Ability to translate complex data into clear, concise insights and recommendations. - Excellent communication and stakeholder management skills. - Proven ability to work with and motivate global teams in a diverse and complex organization. - Strong presentation skills. - Knowledge of Agile, Scrum, or SAFe process. - Experience as a product manager or Scrum Master of a SCRUM team is a plus. Note: The job description does not contain any additional details about the company. Role Overview: You will join the Product team at S&P Global Market Intelligence as a Product Manager for the Usage Reporting Product. Your main responsibility will be to help the organization understand how their data or functionality is being used and communicate that usage through clear, actionable reporting on the Capital IQ platform. You will work in a global collaborative team that values open communication, mutual respect, and excellence in all tasks. Your goal will be to provide users with clear, accurate, and actionable insights to enable data-driven decisions across the organization. Key Responsibilities: - Design interactive and scalable dashboards using Heap Power BI to visualize key usage metrics, customer behaviors, and performance KPIs. - Perform regular audits of analytics tools like Heap, Power BI, BI reports, etc., to identify missing or misfired events and troubleshoot discrepancies to ensure data accuracy and reliability. - Analyze product usage patterns, customer journeys, funnels, and cohorts to collaborate with product managers, marketers, and engineers to define KPIs and interpret Heap Power BI data for growth and optimization. - Build dashboards and automated reports to communicate findings clearly and translate raw data into actionable insights that influence product features, UX improvements, and user retention strategies. Qualifications Required: - BA or BS in Engineering, Accounting, Finance, or related field. - 2-4 years of experience in data analytics, preferably with Heap Analytics. - Strong understanding of digital analytics tools and web/mobile user behavior. - Proficiency in SQL, Excel, Google Sheets, and data visualization tools (e.g., Tableau, Looker, Power BI). - Experience with product-led growth metrics and event-based analytics. - Ability to translate complex data into clear, concise insights and recommendations. - Excellent communication and stakeholder management skills. - Proven ability to work with and motivate global teams in a diverse and complex organization. - Strong presentation skills. - Knowledge of Agile, Scrum, or SAFe process. - Experience as a product manager or Scrum Master of a SCRUM team is a plus. Note: The job description does not contain any additional details about the company.