Configuration Engineer (SCCM/InTune)

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview The Configuration Engineer is a key member of the Digital Workplace team responsible for the design, deployment, and ongoing management of enterprise endpoint configuration platforms. This role focuses on managing and modernizing device management using Microsoft Configuration Manager (SCCM/MECM) and Microsoft Intune, while maintaining a working knowledge of Jamf for Apple device support. This position plays a critical role in delivering a secure, automated, and scalable end-user computing environment across Windows and macOS platforms. What you will do Design, deploy, and manage endpoint configurations across SCCM (MECM) and Microsoft Intune Build, maintain, and optimize workstation base images (OS, drivers, and core applications) Create and manage application packaging, deployment, and update strategies across platforms Coordinate and deploy applications ensuring all devices receive the updates based on the active users in the system Develop and implement configuration baselines, compliance policies, and security standards Leverage scripting (PowerShell) and automation tools to streamline endpoint management Monitor environment health and generate reports on compliance, patching, and system performance Collaborate with other teams and vendors to develop and implement new solutions to meet business requirements, Documentation Ensure project completion by assessing and engaging additional support teams including but not limited to internal areas as well as 3rd Parties Create and maintain technical documentation and training materials where needed Provide after hours support as needed Performs other duties as assigned Complies with all policies and standards What You Will Need Bachelor's Degree bachelors degree in Information Technology or equivalent experience, preferred 4-6 of experience in endpoint configuration engineering (SCCM/InTune focused) 4-6 years experience providing application support in complex business environments, including a mix of SaaS, Hybrid and On-premise installations Required 1-3 years experience working in business critical environments Required Excellent verbal and written communication skills (High proficiency) Proven troubleshooting abilities (High proficiency) Passion for investigating and solving customer problems, using advanced diagnostic and troubleshooting skills / toolsets (High proficiency) Excellent verbal and written communication skills (High proficiency) Proven troubleshooting abilities (High proficiency) Passion for investigating and solving customer problems, using advanced diagnostic and troubleshooting skills / toolsets (High proficiency) Ability to administer JAMF Pro Cloud Server for the management and deployment of applications to all Apple devices (Medium proficiency) Experience provisioning and supporting virtual desktops (Low proficiency) Ability to administer and troubleshoot Microsoft workplace applications (High proficiency) Basic understanding of certificates and certificates issued by authorities (Medium proficiency) Familiarity with ITSM systems like ServiceNow or others (Low proficiency) A solid understanding of PowerShell, SQL, and other basic scripting and query languages (High proficiency)· Experience with Qualys Platform (High proficiency) What You Will Get: Competitive weekly pay and bonus opportunities. Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. Up to $5,250 in tuition reimbursement per year. View all our health, wealth and life offerings at www.safelitebenefits.com Expected Work Location (In Office): It is expected that you will primarily perform work at the Safelite Home Office (7400 Safelite Way, Columbus, OH 43235). You are required to work in the office at least 4 days a week. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite #LI-JR2 This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. Didn't find the right job? Upload your resume for ongoing consideration! Safelite® was founded in Wichita, Kansas in 1947. A leading service organization, the Safelite family of brands delivers our People Powered, Customer Driven experience to more than 11 million customers annually. Safelite® AutoGlass, the nation’s largest provider of vehicle glass repair, replacement and recalibration services, operates more than 700 stores and 7,900 MobileGlassShops™ across all 50 U.S. states, while Safelite® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward supply chain and corporate services. We’re People Powered: Our people come first. We care about your well-being and we’ll give you what you need to have a happy work/life. We’re good at what we do: we're proud of our 88% Net Promoter Score (NPS). We’re big: We’re owned by Belron®, the world’s largest vehicle glass company, spanning 40 countries across 6 continents. We’re trustworthy: We provide coverage to all U.S. drivers in all 50 states. We give back: Community service is important to us - we’ve even recycled 107K+ tons of glass to date. We're diverse: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. We don’t discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against our associates and clients. Click here to learn more about who we are. Accessibility: Upon request and consistent with applicable laws, Safelite will provide reasonable accommodations to individuals who need assistance in the application/hiring process. Click here for assistance, . Privacy: To review and consider your application, Safelite collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Applicant Privacy Policy and Terms of Use. Agencies: Safelite does not accept unsolicited resumes or outreach from third-party recruiters. Absent a signed MSA and approval and request from Talent Acquisition to submit resumes for a specific requisition, we will not approve payment to any third party. Click here to be considered as an approved agency partner. Health and Safety: To ensure a safe working environment and protect the community at large, depending on the position, Safelite may require pre-employment screenings, including background checks and/or drug screenings, attestation of COVID-19 vaccination status, and precautions against COVID-19 in select work settings, subject to all applicable local, state and federal laws. Safelite will grant reasonable accommodations that do not cause an undue hardship to the business to legally entitled associates. Note: The contact methods provided are exclusively for accessibility and vendor management requests. All other outreach to these contacts will not be responded to. You trust us with more than your vehicle glass – you also share your personal information with us. We’re committed to honoring that trust. Browse our privacy practices that detail your rights and the ways we look out for you. Safelite privacy policies California Privacy Policy - Notice at Collection