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About the role
Note: The job is a remote job and is open to candidates in USA. Akeyless Security is a company that delivers a cloud-native SaaS platform for identity security. They are seeking a Customer Success Architect to manage post-sales technical relationships, ensuring customers achieve maximum value from the Akeyless platform through onboarding, implementation, and ongoing support. ResponsibilitiesLead end-to-end onboarding and implementation of Akeyless solutions, guiding customers through architecture design, integrations, and best practicesServe as a trusted technical advisor, building strong relationships with customers and supporting adoption, expansion, and overall success aligned with their business goalsTroubleshoot complex technical issues, provide guidance on DevOps, security, and cloud-native environments, and support integrations, automation, and infrastructure designTranslate customer requirements into scalable and secure architectures, while recommending best practices and optimizing usage of the Akeyless platformCollaborate closely with Sales, Solutions Architects, Product, and R&D to ensure successful deployments, resolve challenges, and represent customer needs internallySkills 7+ years in a technical customer-facing role (CSE, TAM, Solutions Engineer, Professional Services, etc.)Strong experience with: Kubernetes, Docker, Linux, and Cloud platforms (AWS, Azure, or GCP)Experience supporting or implementing SaaS or security productsAbility to combine technical depth with customer-facing communicationStrong troubleshooting and problem-solving skillsExcellent verbal and written communicationExperience in Cybersecurity, DevOps, or DevSecOps environmentsKnowledge of: Identity & Access Management (IAM), Privileged Access Management (PAM), PKI / Certificate Management, Encryption / Key Management (KMS, HSM)Familiarity with CI/CD, Infrastructure as Code (IaC), config management toolsExperience with scripting or programming (Python, Bash, etc.)Background in pre-sales or solution architecture is a plusBenefitsCompany Stock OptionsBenefitsCompany Overview Unified platform to protect credentials, certificates, keys and manage the entire machine identity lifecycle. It was founded in 2018, and is headquartered in Ramat Gan, Tel Aviv, ISR, with a workforce of 51-200 employees. Its website is https://www.akeyless.io. .