Source description
About the role
Preferred Skills: . Hands-on experience migrating from ServiceNow,BMC Remedy / Helix,Cherwell,Ivanti or Jira Service Management to Salesforce Service Cloud. Experience with OmniStudio (FlexCards,OmniScripts) for ITSM self-service portal and service catalogue design. Knowledge of Salesforce Experience Cloud for IT self-service portal migration. .
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