Source description
About the role
Provide technical assistance and support to customers via phone, email, or chat. Troubleshoot and resolve complex technical issues related to software and hardware. Collaborate with internal teams to identify and implement solutions for customer requests and problems. Develop and maintain technical documentation and knowledge base articles. Stay up-to-date with new technologies and industry trends to improve support services. Participate in training and development programs to enhance technical skills and knowledge. Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.