Senior IT Infrastructure Engineer

In this role, you will: Evaluate, innovate, develop, implement, and support any variety of internal SaaS Engineering automation systems geared to produce efficiency at scale Design, build, develop, and support integrations, automations and feature releases across the core technologies and services that power our business Lead and collaborate with a team of domain experts on implementation, management, and support of Business technology products and IT applications Be the primary owner for key applications or infrastructure Integrate best practices, develop roadmaps, ensure service availability, optimize performance, and maximize impact Develop and deploy new architecture patterns for services that maximize availability, security, scalability, and livability for the supporting team Research, assess, and incorporate the best new vendors and technologies into our stack Provide Tier 3 support for IT incidents and mentor junior team members Build and maintain clear documentation, including architecture diagrams and business process flows Champion, role model, and embed Samsara s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: A Bachelors degree in Computer Science, Information Technology, engineering or related field 10+ years of experience in an IT Systems Engineering role and a minimum of 6 years of hands-on experience with Okta and Google Workspaces providing the highest level of support and troubleshooting the most difficult issues for these applications Proficient working with APIs in Python Demonstrated experience building complex automations with tools like Okta Workflows or Workato Demonstrated experience configuring, troubleshooting and deploying an Identity and Access Management solution Demonstrated experience with Google Apps Manager (GAM) command line tool Ability to lead and drive work without supervision across functions and collaborate with all levels of users and management Solid fundamentals of IT infrastructure, security, and corporate systems with demonstrated experience leading complex compliance initiatives for IT Experience with AWS cloud platforms like AWS, Azure, or GCP Enthusiasm for helping others and providing technical leadership An ideal candidate also has: Demonstrated expertise in one or more of our core technologies (Google Workspace, GCP, Okta, Jira, Confluence, OpsGenie, Slack, Github, Zendesk, Saviynt, Zoom, etc) Expertise with creating Splunk dashboards and alerts for operationalizing integrations Experience with Terraform Advanced systems/software engineering expertise with Python/Ruby scripting skills. Ability to build custom connectors using the Workato Connector SDK.