Desktop Support Engineer

Provide desktop and laptop support to end usersInstall configure and troubleshoot windows operating systems and desktop applicationsMust have one year experience in ticket handlingDiagnose and resolve hardware, software, printer and basic network - related issues.Perform basic troubleshooting in linux environmentsEscalate unresolved issues to the appropriate support teamMaintain accurate documentation and update ticket statusDeliver professional and customer - focused technical support.Good verbal and written communication skillsFamiliar with remote managementJob Type: Full-time Compensation: 200,000.00 - 300,000.00 per year Benefits: Flexible scheduleHealth insurancePaid time offProvident FundAbility to commute/relocate: Kumbakonam, Tamil Nadu (Kumbakonam): Reliably commute or planning to relocate before starting work (Required)Experience: ticket handling: 1 year (Required)Work Location: In person Provide desktop and laptop support to end usersInstall configure and troubleshoot windows operating systems and desktop applicationsMust have one year experience in ticket handlingDiagnose and resolve hardware, software, printer and basic network - related issues.Perform basic troubleshooting in linux environmentsEscalate unresolved issues to the appropriate support teamMaintain accurate documentation and update ticket statusDeliver professional and customer - focused technical support.Good verbal and written communication skillsFamiliar with remote managementJob Type: Full-time Compensation: 200,000.00 - 300,000.00 per year Benefits: Flexible scheduleHealth insurancePaid time offProvident FundAbility to commute/relocate: Kumbakonam, Tamil Nadu (Kumbakonam): Reliably commute or planning to relocate before starting work (Required)Experience: ticket handling: 1 year (Required)Work Location: In person