Manager Applications & Technical Support (L1

The objective of the role: To provide technical support to sales, business development, Segment sales team in application understanding & development. The role involves close co-ordination with Integrated Solution Provider (ISP) in building skill of their team. All the L1 support related activities to be handled for the assigned territory.Areas of Responsibility Training to ISP: Training existing and new ISPs on product understanding, product handling and key applications. Development of STC trainers: Conduct Train the trainer program for STC. Help them prepare training modules. Development of local service centers: Co-ordinate for appointment, training of service centers & specific support needs of service centers. Conduct application meet. Application support:o Prepare technical guidelines for fan, pump, compressor, crane CT, LT, Hoist; conveyor, etco Prepare guidelines on use of various communication protocols in Drives & PLC.o New application development in close working with Sales / ISP. Product presentations and demonstration at End users, OEMs & consultants. Support to sales & service: Help in project specification compliance.Desired Knowledge and ExperiencesCritical ExperiencesIndustry and Function: Field experience in project execution of VFD, PLC, HMI & SCADA in segments like WWW, MMM, Chemical, F&B, Textile. Worked as Technical support / Service support / Project EngineerBusiness Experience: Responsible for increasing sales through Value selling by providing technical support to sales Developing new markets through applications, Channel development and new segmentsRelationships: National Sales, and Targeted teams Customers, OEM Panel Builders and SI Internal:o LV & IA Sales Teamo Business Development teamo Segment Sales Teamo Service Team External:o System Integratorso Customers Graduate Engineer with 8 - 12 years of experience in site execution of automation projects involving VFD, PLC, HMI & SCADA and hands-on experience on programming software of PLC & SCADA. Should have worked as individual and also as a part of cross Function Team Strong verbal and written communication skills to effectively collaborate with stakeholders and document processes. Excellent troubleshooting skills and ability to work under pressure.Critical KnowledgeMarket and Environment: Awareness of industrial automation market trends (Country) especially related to VFD, PLC & HMI. Domain Knowledge of major verticals, F&B, MMM, WWW, Petrochemicals and application within the segments. Understanding customer requirement Understanding of competitonTechnical and Professional: Industrial Automation System, Software solutions, Industry segments Industrial Applications Knowledge Technology (IIOT, Software Solutions, Operational efficiency, and process efficiencyAboutLauritz Knudsen Electrical and AutomationLauritz Knudsen Electrical and Automation(A unit ofSchneider Electric India Pvt. Ltd.) is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer a comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry.L&T Switchgear is now Lauritz Knudsen Electrical & Automation.Looking to make an IMPACT with your careerWhen you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.Become an IMPACT Maker with Schneider Electric - apply today!36 billion global revenue13% organic growth150 000 employees in 100 countries#1 on the Global 100 Worlds most sustainable corporationsYou must submit an online application to be considered for any position with us. This position will be posted until filled.Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric The