Source description
About the role
We are seeking a skilled and reliable Freelance Desktop Support Engineer to provide high- quality technical assistance on a project or per-ticket basis. You will be responsible for diagnosing, troubleshooting, and resolving hardware and software issues to ensure minimal downtime for our clients. Key Responsibilities - Hardware Diagnostics & Maintenance: Perform physical inspection, troubleshooting and repair of desktop computers, laptops, and peripherals. - Component Management: Identify and replace faulty hardware components (RAM, HDD/SSD, Power Supplies, Motherboards, etc.). - Operating System Support: Expertly troubleshoot, configure, and repair Microsoft - Windows environments (Windows 10/11), including boot issues, performance optimization, and driver conflicts. - Peripheral Troubleshooting: Resolve connectivity and configuration issues related to - printers, scanners, docking stations, and other office hardware. - Software Deployment: Assist with software installations, updates, and configuration of business-critical applications. - Ticketing & Documentation: Provide timely updates on ticket status and maintain accurate records of work performed. Required Skills & Qualifications - Hardware Expertise: Comprehensive knowledge of computer architecture. - Troubleshooting Proficiency: Strong analytical skills to diagnose complex hardware and - software problems. - Windows Workplace: Proven experience in advanced Windows troubleshooting - (Registry, Group Policy, etc.). - Peripheral Support: Experience in troubleshooting network and local printers. - Communication: Excellent interpersonal skills. - Reliability: Ability to work independently. Compensation: 25,000.00 - 30,000.00 per month Benefits: - Commuter assistance - Food provided Work Location: In person .