Manager (HRIS - SAP SF)

About our group

Our HRIS work closely with HR and business stakeholders to deliver, support, and continuously improve SAP SuccessFactors solutions across the organization. The team is responsible for end-to-end implementation, configuration, and ongoing system support to enable scalable, compliant, and efficient HR processes.

About the role - you will

Lead or project manage end-to-end SAP SuccessFactors initiatives, including requirements gathering, configuration, data migration, UAT, and deployment, depending on project scope

Partner closely with HR Business stakeholders to understand business needs and translate them into system and technical solutions

Manage and guide team members to support project delivery and ongoing operations

Support issue resolution by assessing system or process gaps and proposing appropriate solutions

Act as a key point of contact with SuccessFactors partners and SAP for ticket resolution and issue escalation

Employee Central

Have hands-on experience supporting Employee Central configurations, including security and role-based permissions (RBP) design, maintenance, and troubleshooting

Support or participate in mass updates, workflows, email notifications, MDF objects, and business rule configurations

Work on business rules used in areas such as global benefits, document generation, job changes, and offer letters

Support or participate in global benefits plan design, implementation, and open enrollment programs, working alongside HR and project teams

Recruiting & RMK

Have hands-on experience working with Recruiting and RMK modules, including exposure to configuration and operational support

Support RMK and career site configurations and mappings

Participate in Recruiting to Employee Central mappings and integrations, working with internal teams or partners

Onboarding 2.0

Have hands-on experience supporting Onboarding 2.0 processes, programs, and forms

Participate in custom object and user interface development, working with functional and technical teams

Support the configuration of business rules to trigger forms, custom objects, and UI components

Configure or support Onboarding custom email notifications

SuccessFactors Platform

Have working experience supporting SuccessFactors platform activities, including tenant provisioning and tenant refresh processes

Support or work with IAS/IPS and Integration Center

Participate in or support SuccessFactors AI-related initiatives or projects

About you

Comfortable working across business and technical teams in a collaborative environment

Strong stakeholder management and communication skills

Able to assess issues, manage ambiguity, and contribute to practical system or process solutions

Your experience includes:

At least 8–10 years of SAP SuccessFactors configuration experience

At least 5 years of people management experience

Participation in and ownership of end-to-end SuccessFactors implementations across one or more of the following modules:

Employee Central

Recruiting

RMK

Onboarding 2.0

Location:

Location : Shugart, Singapore

Travel : None