Staff Engineer, Tool Monitoring and Observability

As a Monitoring Engineer, your role involves administrating and configuring monitoring tools such as ZenOss, Zabbix, Kibana/OpenSearch, Apache Superset, OpsGenie (JSM), Uptrends. You will design, deploy, and maintain monitoring and observability tools by configuring data collection, polling, event management, and alerting pipelines across all platforms using internal APIs, telemetry sources, and notification systems. Additionally, you will design, develop, and implement new monitoring and tooling solutions, and develop scripts and automation to improve monitoring workflows. Furthermore, your responsibilities include developing and maintaining monitoring dashboards & reports, documentation, procedures, standard operating procedures (SOPs). Key Responsibilities: - Administrate and configure monitoring tools such as ZenOss, Zabbix, Kibana/OpenSearch, Apache Superset, OpsGenie (JSM), Uptrends. - Design, deploy, and maintain monitoring and observability tools by configuring data collection, polling, event management, and alerting pipelines. - Design, develop, and implement new monitoring and tooling solutions, develop scripts, and automation to improve monitoring workflows. - Develop and maintain monitoring dashboards & reports, documentation, procedures, standard operating procedures (SOPs). Qualifications Required: - Engineer's degree in Computer Science, Systems, Telecommunications, or equivalent experience. - 5+ years of hands-on experience as a Monitoring Engineer, Observability Engineer, or Systems Administrator. - Proven administrator level experience with at least two enterprise monitoring tools such as ZenOss, Zabbix, Kibana/OpenSearch, Grafana, OpsGenie, or equivalent. - Scripting proficiency in at least one scripting language: Python, Bash, Perl, or similar. - Strong understanding of monitoring interfaces and protocols: SNMP, REST/SOAP APIs, JSON, TCP/IP, Webhooks, Syslog, JMX, or similar. - Ability to work independently, as well as collaboratively as part of a team. In addition, the desired qualifications include knowledge of mobile telecommunications and Telco core network concepts (MVNO, roaming), experience with AWS cloud infrastructure (ECS, MSK, S3, SageMaker, Lambda), experience with log management platforms (ELK/EFK stack, OpenSearch), and exposure to workflow automation platforms (N8N, Ansible, or equivalent low code/API orchestration tools). As a Monitoring Engineer, your role involves administrating and configuring monitoring tools such as ZenOss, Zabbix, Kibana/OpenSearch, Apache Superset, OpsGenie (JSM), Uptrends. You will design, deploy, and maintain monitoring and observability tools by configuring data collection, polling, event management, and alerting pipelines across all platforms using internal APIs, telemetry sources, and notification systems. Additionally, you will design, develop, and implement new monitoring and tooling solutions, and develop scripts and automation to improve monitoring workflows. Furthermore, your responsibilities include developing and maintaining monitoring dashboards & reports, documentation, procedures, standard operating procedures (SOPs). Key Responsibilities: - Administrate and configure monitoring tools such as ZenOss, Zabbix, Kibana/OpenSearch, Apache Superset, OpsGenie (JSM), Uptrends. - Design, deploy, and maintain monitoring and observability tools by configuring data collection, polling, event management, and alerting pipelines. - Design, develop, and implement new monitoring and tooling solutions, develop scripts, and automation to improve monitoring workflows. - Develop and maintain monitoring dashboards & reports, documentation, procedures, standard operating procedures (SOPs). Qualifications Required: - Engineer's degree in Computer Science, Systems, Telecommunications, or equivalent experience. - 5+ years of hands-on experience as a Monitoring Engineer, Observability Engineer, or Systems Administrator. - Proven administrator level experience with at least two enterprise monitoring tools such as ZenOss, Zabbix, Kibana/OpenSearch, Grafana, OpsGenie, or equivalent. - Scripting proficiency in at least one scripting language: Python, Bash, Perl, or similar. - Strong understanding of monitoring interfaces and protocols: SNMP, REST/SOAP APIs, JSON, TCP/IP, Webhooks, Syslog, JMX, or similar. - Ability to work independently, as well as collaboratively as part of a team. In addition, the desired qualifications include knowledge of mobile telecommunications and Telco core network concepts (MVNO, roaming), experience with AWS cloud infrastructure (ECS, MSK, S3, SageMaker, Lambda), experience with log management platforms (ELK/EFK stack, OpenSearch), and exposure to workflow automation platforms (N8N, Ansible, or equivalent low code/API orchestration tools).