Network Onsite Support

Excellent communication Skills written & verbal Good customer interaction and result oriented Troubleshooting skills - Windows XP, Outlook, Laptop related issues, Internet Issues, Wireless / Bluetooth issues, Data Card issues Knowledge of blackberry mail configuration and troubleshooting Escalation Management Excellent communication and organizational skills At-least one year experience in international BPO in technical process (Specially in Laptop support added advantage) Understanding of Microsoft Windows systems and network security concepts Comfortable in working in rotational shifts Good in analyzing root cause and providing the resolution

Knowledge on corporate banking products, web-based electronic banking platforms and H2H solution. A good understanding of in-country banking systems, account and liquidity structures as well as payment delivery systems would be an added advantage. Excellent presentation, communication, problem solving skills and a team player. A proactive learner and self-starter seeking continuous improvement in all job-related aspects.

Demo Data