Source description
About the role
Support and coordinate installation, configuration, and connectivity of computer systems and network infrastructure Manage end-user support teams across regions to ensure business continuity Oversee hardware and software deployment both in-house and at remote sites Ensure compliance with IT standards and procedures during system implementations Coordinate with IT teams and vendors to resolve Level 3 issues Handle break-fix incidents related to networks, servers, and end-user systems Ensure proper installation and configuration of LAN/WAN circuits and network appliances Facilitate project goals related to global/local IT initiatives, including M&A support Maintain and troubleshoot Active Directory access and permissions Support and document site reviews, data acquisition, and network recovery Provide support for business applications, mobile devices, and networking technologies Lead imaging, OS installation, and hardware/software configurations for end-users and servers
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