Senior Staff Field Solutions Engineer (R5321)

Lead X-BAT technical capture efforts for US Domestic opportunities, ensuring solutions are technically sound, feasible, and aligned with Shield AI’s product roadmap.

Capture efforts will focus on Aircraft, but will require familiarity with the entire Shield AI Product suite.

Manage multiple priorities in a dynamic, fast-paced environment, including customer engagements, pre-sales technical support, proposal contributions, and solution development.

Develop and execute technical strategies that result in high-quality, compliant, and compelling proposals to maximize win probability.

Serve as the primary technical lead for Go To Market (GTM) engagements, interfacing cross-functionally with BD, BD Operations, Engineering, Operations, Program Management, and Product Management to ensure customer needs are met.

Manage technical content for proposals, requests for information (RFIs), white papers, and capability briefs, ensuring accuracy, clarity, and compliance.

Support early-phase acquisition activities (concept notes, requirements drafts, unsolicited proposals).

Shape early operational concepts aligned to X-BAT capabilities.

Support BD and Account Executives by becoming a Subject Matter Expert in Shield AI products, providing technical expertise in customer engagements, capability briefings, and solution discussions to drive successful sales outcomes.

Act as a liaison between BD and Engineering, ensuring that new customer requests are technically feasible and align with product capabilities, timelines, and roadmaps.

Contribute to the technical documentation repository, maintaining capability briefs, specifications, FAQs, and other sales collateral for internal and external use.

Provide training and mentorship to BD teams on technical aspects of Shield AI’s solutions, enabling them to articulate our value proposition confidently.

Support competitive analysis and market intelligence specific to the US tactical aircraft market, ensuring the BD team remains informed on industry trends and competitor capabilities.

Contribute to process improvement efforts, leveraging lessons learned from customer engagements to refine BD workflows and technical capture strategies.

Analyze the unique operational and environmental factors of the assigned region, producing high-impact white papers and briefs that inform the product roadmap and drive solutions aligned to customer mission needs.