Senior Network Engineer

Monitor network performance and health using network monitoring tools. Assist in the installation, configuration, and troubleshooting of network devices such as routers, switches, and firewalls. Provide first-level support for network-related issues and escalate to senior engineers when necessary. Assist in implementing network upgrades and patches. Ensure proper documentation of network infrastructure and incident reports. Perform routine network audits to ensure compliance with security standards. Support network monitoring systems including SNMP, syslog, and other diagnostic tools. Assist with basic network configurations and setup of new network devices. Collaborate with IT teams and departments to resolve issues and improve network services. Respond promptly to service requests, resolve incidents, and maintain a high level of customer service.