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About the role
What Youll Do - Production migration/deployment of ETL objects associated files through CICD pipelines - Provide L1 (Monitoring), L1.5 (Basic Dev incident management) support, L2 (Complex Incident Management), L3 (Complex Dev) support from the Persistent Offshore Delivery Center(ODC) set up. - Continuous Platform Optimizations to improve Resiliency, Up-time, and resolution of Vulnerabilities within SLA - Enforce platform governance standards - Platform Support for Talend Major, Minor Ad hoc releases (EBFs) - Execute annual Disaster Recovery Password rotation exercises - Platform Upgrades - Development and refinement of dashboards for monitoring capacity planning and platform resiliency - Assist with Audit requests - Platform Health Reporting, Weekly and Monthly Executive Status Reporting - Implement Continuous Improvement Automation opportunities - To manage and support the platforms 247 on rotational shift basis. - To learn new platform management technologies and tools as a part of the cross-skilling exercise in Project life cycle. - Customer / Stakeholder management Expertise Youll Bring - Skills - Talend Platform Management, Platform Support, ITSM tools knowledge, ITIL - 4 12 Years of IT experience in Talend platform management administration. - Good knowledge with ITIL framework ITSM tools. - Major Incident management excellent customer interfacing skills. - Adapting to the project requirements in terms of technical skills and work timing. - Good email communication client management skills. - Innovative Thinking proven automation experience. - Organization Commitment (hard working) - Customer Focus/Orientation. - Adapting to the project requirements in terms of technical skills and work timing. - Cloud Computing and cloud platform knowledge (Preferably GCP) Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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