Source description
About the role
We are hiring a Technical Support Executive to provide technical support for business applications. The role involves troubleshooting application issues, handling user incidents, monitoring system performance, and ensuring application stability and uptime. You will work closely with internal teams to resolve technical issues and deliver excellent customer support. Key Responsibilities Provide technical support for business applications.Troubleshoot and resolve application-related issues.Handle user incidents and ensure timely resolution.Monitor application performance and system uptime.Collaborate with development teams to resolve complex issues.Document incidents and resolutions.Required Skills Good English communication skills.Experience in application or technical support.Strong troubleshooting and incident management skills.Role: Technical Support Voice / Blended Industry: IT Services & Consulting Employment Type: Full Time, Permanent Compensation: Up to 35,000.00 per month Benefits: Health insuranceProvident FundApplication Question(s): How many years of experience do you have in Application/Technical Support How proficient are you in English communication How soon can you join Are you willing to relocate to Mohali (Punjab) What is your current salary What is your salary requirement Work Location: In person .