Salesforce QA Engineer

We are looking for a practical, hands-on Lead QA Engineer with 5+ years of experience to join our team. This is a hybrid role, meaning you will do two things: lead our overall testing approach and actively do manual testing and write automation test scripts yourself. You will focus heavily on making sure our Salesforce setup works perfectly-especially how we track customer journeys, manage workflows, and handle complex pricing, quoting (CPQ), and billing. We are looking for a practical, hands-on Lead QA Engineer with 5+ years of experience to join our team. This is a hybrid role, meaning you will do two things: lead our overall testing approach and actively do manual testing and write automation test scripts yourself. You will focus heavily on making sure our Salesforce setup works perfectly-especially how we track customer journeys, manage workflows, and handle complex pricing, quoting (CPQ), and billing. Key Responsibilities 1. Hands-on Testing & Leadership Do Both Manual & Automated Testing: Take ownership of writing test plans, doing manual testing, and building automated test scripts to make sure new software updates don't break existing features. Track & Fix Bugs: Find, log, and track software bugs. Work closely with developers, business analysts, and product managers to fix problems quickly. Use Agile Tools: Manage testing tasks and bug tracking using everyday tools like Jira and Zephyr. Proficiency with at least one salesforce automation tool-Provar, Reflect or Selenium based frameworks. 2. Salesforce Testing Areas CPQ & Billing (Revenue Cloud): Test how we bundle products, calculate prices, create invoices, and handle monthly subscriptions to ensure all financial data is 100% correct. Core Salesforce (Sales Cloud): Test standard CRM features like page layouts, validation rules, automated workflows, and how leads and opportunities move through the system. Marketing Cloud: Check that multi-channel customer journeys, email triggers, and data lists work exactly as planned. System Integrations: Make sure data flows smoothly and correctly between Sales, Marketing, and Revenue systems without getting lost or corrupted. Qualifications & Skills Experience & Traits Experience: 5+ years of experience in Software Quality Assurance (QA), with a strong focus on testing Salesforce systems. Teamwork: A proactive problem-solver who communicates clearly and works well with cross-functional team members. Technical Skills Testing Balance: Able to easily switch between manual testing and writing automated test scripts. Automation Tools: Salesforce compatible automation tools (Provar, Reflect or equivalent) API Testing: Experience checking how different software systems talk to each other using tools like Postman. Salesforce Knowledge: Real experience testing Sales Cloud, Marketing Cloud, and Revenue Cloud/CPQ processes. Nice to have Exposure to Salesforce Revenue cloud Advanced or industries CPQ ISTQB Agile Tester (or a similar recognized testing certificate)