Source description
About the role
As an IT Infrastructure Manager, you will be responsible for managing the day-to-day operations of IT infrastructure to ensure high availability and performance. Your key responsibilities will include: - Developing and maintaining relationships with vendors for hardware maintenance, software updates, and security compliance. - Overseeing incident management, problem resolution, and change control processes to minimize downtime and disruptions. - Ensuring business continuity planning, crisis management, and disaster recovery procedures are in place. - Collaborating with cross-functional teams to identify opportunities for process improvements. To qualify for this role, you should meet the following criteria: - 5-7 years of experience in IT Operations Management or a related field. - Bachelor's degree in Information Technology (B.Tech / B.E.), Computer Science & Engineering (CSE), or equivalent. - Robust understanding of CRM Management, Pos Machine integration with IT service delivery. - The "QSR/Retail Pace" Mindset. - Analytical Problem Solver. - Exceptional Communicator. As an IT Infrastructure Manager, you will be responsible for managing the day-to-day operations of IT infrastructure to ensure high availability and performance. Your key responsibilities will include: - Developing and maintaining relationships with vendors for hardware maintenance, software updates, and security compliance. - Overseeing incident management, problem resolution, and change control processes to minimize downtime and disruptions. - Ensuring business continuity planning, crisis management, and disaster recovery procedures are in place. - Collaborating with cross-functional teams to identify opportunities for process improvements. To qualify for this role, you should meet the following criteria: - 5-7 years of experience in IT Operations Management or a related field. - Bachelor's degree in Information Technology (B.Tech / B.E.), Computer Science & Engineering (CSE), or equivalent. - Robust understanding of CRM Management, Pos Machine integration with IT service delivery. - The "QSR/Retail Pace" Mindset. - Analytical Problem Solver. - Exceptional Communicator.