Product Support Engineer

;Product Support Engineer ;Full-time ;2-3 years ;Hybrid ;Openings: 01 ;Product Support Engineer ;Were looking for a Product Support Engineer to assist clients with software usage, troubleshoot issues, and ensure smooth day-to-day system operations across Sitara IT solutions. ;What You ll Do ;Provide technical support for Sitara IT products ;Troubleshoot application, configuration, and usage issues ;Assist clients during onboarding and implementation ;Coordinate with development teams for issue resolution ;Document support cases and solutions ;Ensure timely resolution and customer satisfaction ;Who You Are ;Strong problem-solving and analytical skills ;Good understanding of software systems and workflows ;Clear communication and customer-handling abilities ;Ability to work with structured support processes ;Qualifications ;Strong problem-solving and analytical skills ;Good understanding of software systems and workflows ;Clear communication and customer-handling abilities ;Ability to work with structured support processes Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.