Field Technician Engineer/( Fibre Network )

Field Operations Engineer to support the installation, commissioning, maintenance, and troubleshooting of broadband, leased line, and fiber-optic network services. The ideal candidate will have hands-on experience with FTTH/FTTx, GPON, Ethernet, and ISP network infrastructure, ensuring timely service delivery and high network availability. Key Responsibilities Install, configure, and commission FTTH, FTTx, GPON, Broadband, and Dedicated Leased Line (ILL) connections. Perform fiber optic splicing, cable termination, OTDR testing, and power meter testing. Troubleshoot network issues related to optical fiber, customer premises equipment (CPE), ONT/ONU, routers, and switches. Install and configure enterprise networking devices, including routers, switches, Wi-Fi access points, and media converters. Resolve field incidents within SLA timelines and coordinate with the NOC team for escalations. Conduct preventive maintenance of fiber infrastructure and network equipment. Support backbone, access, and last-mile network deployments. Perform site surveys and feasibility studies for new customer installations. Prepare installation reports, service reports, and documentation after field activities. Coordinate with customers, vendors, and internal teams to ensure smooth service delivery. Maintain inventory and ensure proper handling of network equipment and tools. Follow company safety standards and installation best practices. Required Skills Strong knowledge of FTTH, FTTx, GPON, Ethernet, TCP/IP, VLANs, and IP addressing. Hands-on experience with fiber splicing, OTDR, optical power meter, and fusion splicing. Knowledge of broadband technologies and ISP network architecture. Experience configuring routers, switches, ONT/ONU devices, and wireless equipment. Ability to diagnose fiber cuts, signal loss, and customer connectivity issues. Good communication and customer-handling skills. Ability to work independently and in field environments. Preferred Qualifications Diploma or Bachelor's Degree in Electronics, Telecommunications, Computer Science, Information Technology, or a related field. 25 years of experience in an ISP, Telecom, or Fiber Broadband company. Certifications in Fiber Optics, GPON, or Networking will be an added advantage. Preferred Tools & Technologies OTDR Optical Power Meter Fusion Splicer GPON OLT/ONT Key Competencies Field Troubleshooting Customer Service Orientation Network Installation & Commissioning Problem Solving Team Collaboration Time Management Documentation & Reporting SLA Compliance Compensation: 18,000.00 - 35,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Health insurance Leave encashment Life insurance Paid sick time Provident Fund Education: Diploma (Preferred) Experience: Field service: 1 year (Preferred) Language: Tamil (Preferred) Work Location: In person .