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About the role
Job Title IT Administrator - L3 Job Summary The IT Administrator - L3 is responsible for advanced administration troubleshooting and optimization of the organization s IT infrastructure This role acts as the highest level of technical escalation ensuring system stability security and performance while supporting critical business operations Key Responsibilities Act as L3 escalation point for complex infrastructure system and network issues Design implement and maintain enterprise IT systems and architecture Administer and optimize Windows Linux servers Active Directory and core services Manage advanced troubleshooting for endpoints applications and network issues Lead patching upgrades migrations and system hardening activities Ensure security compliance vulnerability remediation and incident response Oversee backup disaster recovery and business continuity planning Automate administrative tasks using scripting PowerShell Bash Mentor L1 L2 teams and create technical documentation and SOPs Work closely with security cloud and application teams on strategic initiatives Required Skills Qualifications Bachelor s degree in IT Computer Science or equivalent experience 5 years of experience in IT Administration or Infrastructure Support Solid expertise in Windows Server Active Directory DNS DHCP and Group Policy Advanced troubleshooting skills across systems networks and endpoints Hands-on experience with endpoint management and monitoring tools Solid understanding of cybersecurity best practices Preferred Skills Experience with cloud platforms Azure AWS virtualization and hybrid environments Knowledge of SIEM endpoint security and identity management solutions Scripting and automation expertise Industry certifications Microsoft Azure ITIL CompTIA CISSP - preferred Job Type Full-time Benefits Health insurance Provident Fund Work Location In person .
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