Onsite IT Support Intern

About SLB

We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.

At SLB, we recognize that our innovation, creativity, and success stem from our differences. We actively recruit people with a diverse range of backgrounds and cultivate a culture of inclusion that unlocks the benefits of our diversity. We want to ensure that everyone feels a sense of belonging here and we encourage, enable, and empower our people to foster inclusivity, build trust, and demonstrate respect for all across the organization.

Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally

Onsite Support Intern (Information Technology)

The Onsite IT Support Intern provides desktop support for computer hardware, software and peripherals. They act as the second point of escalation for the resolution of desktop or laptop related incidents, service requests and connectivity issues.

Responsibilities

• Supports with resolving and closing incidents/service requests as per help desk procedures & allocated timelines.

• Communicate with customers regarding incident progress.

• Support with the provision of digital solutions using MS PowerApps, PowerBI, etc.

• Support with maintaining Global Asset Management database with all the required updates related to the hardware.

• Assists in infrastructure setup & renovation project at location including the network devices, Lenel PACs, CCTV, Servers, PABX & Lync System

• Support in coordination of spare asset inventory and maintaining asset management.

• Complies with QHSE and IT policies.

• Supports low risk IT projects at location.

• Experiences & Exposures:

• Bachelor’s degree in Information Technology (IT), Computer Engineering, Computer Science, or any related field of study.

• A recent graduate not more than 2 years post-graduation.

• Proficient in the use of Microsoft office tools.

• Ability to learn quickly and translate learning into practical solutions.

• Proficiency in the English Language

• Location : Malabo, Equatorial Guinea

• SLB is an equal opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.