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About the role
Job Description Network & Infrastructure Engineer Position: Network & Infrastructure Engineer Department: Project Execution Experience: 12 Years Qualification: B.E. / B.Tech in Electronics, Electronics & Communication (ECE), Electrical, or a related field. Networking certifications or pursuing (CCNA, MikroTik, Ubiquiti, etc.) will be an added advantage. Job Summary We are looking for a proactive Network & Infrastructure Engineer to manage and maintain the organization's IT and networking infrastructure. The ideal candidate should have hands-on knowledge of networking devices, NAS, and office IT infrastructure, along with solid troubleshooting and analytical skills. The role also serves as the centralized networking escalation point for the in-office Technical Support team handling complex, large-site networking issues raised by partners that the Support team is unable to resolve on a standard call and ensures the availability and management of technical inventory. Key Responsibilities Network & IT Infrastructure Configure, maintain, and troubleshoot office network infrastructure, including routers, switches, Wi-Fi access points, and internet connectivity. Set up and maintain NAS devices, local servers, and other office IT infrastructure. Monitor network performance and ensure reliable, secure, and reliable connectivity across the organization. Maintain network documentation, IP addressing records, and infrastructure configurations. Coordinate with internet service providers and external vendors for network-related requirements and issue resolution. Technical Escalation Support Act as the centralized networking escalation point for the in-office Technical Support team when a partner's site-networking issue cannot be resolved on a standard support call. Diagnose and resolve complex networking and connectivity issues at partner sites typically larger or multi-node deployments involving routing, switching, VLANs, or Wi-Fi c .