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About the role
We are seeking an experienced Lead AWS RDS Support Engineer to join our Database Services team. The ideal candidate will have extensive hands-on experience managing Oracle and PostgreSQL/MySQL databases in AWS RDS environments, with a strong background in production support, database performance tuning, troubleshooting, automation, and cloud database migrations. As a technical leader, you will be responsible for ensuring the availability, performance, security, and reliability of mission-critical database environments while mentoring junior engineers and driving continuous improvements across database operations. Key Responsibilities - 7 to 10 years of hands-on database administration, support, and engineering experience, with at least 4+ years exclusively focused on AWS Cloud database platforms. - Manage and support Oracle and PostgreSQL/MySql databases on AWS RDS Provide 24x7 production support and participate in on-call rotations - Act as the senior escalation point (L1/L2) for complex production database outages, critical performance degradations, and severe engine-level bugs. Troubleshoot database performance, SQL queries, locking, blocking, connectivity, storage, and capacity issues - Lead post-incident Root Cause Analysis (RCA) reviews, author clear post-mortems, and implement long-term preventative fixes. - Perform database patching, upgrades, backup/recovery, maintenance, and migrations - Lead critical production incident resolution, RCA, and preventive actions - Manage AWS RDS features including Multi-AZ, automated backups, snapshots, parameter groups, monitoring, and security - Perform Oracle performance analysis using AWR, ASH, execution plans, and wait events - Manage PostgreSQL/MySql performance activities including VACUUM, ANALYZE, indexing, query tuning, and backup/restore - Automate database administration and operational activities using Python, Shell/Bash, SQL, and PL/SQL - Work with AWS services such as CloudWatch, IAM, Secrets Manager, S3, Lambda, and AWS DMS Provide technical leadership and guidance to junior database engineers - Design and execute homogeneous and heterogeneous database migrations (e.g., legacy on-prem Oracle to Aurora PostgreSQL) using AWS DMS and AWS Schema Conversion Tool (SCT) with ongoing Change Data Capture (CDC) Must-Have Skills 7-10 years of database administration and production support experience Strong hands-on Oracle DBA experience Strong experience with AWS RDS for Oracle Hands-on PostgreSQL/MySql administration and AWS RDS for PostgreSQL/MySql experience Solid SQL performance tuning and production troubleshooting skills Experience managing high-throughput, multi-terabyte production databases. Experience with database upgrades, migrations, patching, backup, and recovery Experience supporting highly available, business-critical production databases Good scripting/automation skills using Python, Shell/Bash, SQL, or PL/SQL Strong communication, troubleshooting, incident management, and RCA skills Good to Have - AWS Database Migration Service (DMS) experience - Terraform / CloudFormation / Infrastructure as Code AWS Certified Database - Specialty or AWS Certified Solutions Architect - Professional. - Oracle or PostgreSQL certifications Experience in managed services and SLA-driven 24x7 production environments .
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