QA Team Lead - Customer Support

Lead the quality assurance team in developing and implementing effective testing strategies for customer support. Collaborate with cross-functional teams to identify and prioritize testing requirements. Develop and maintain comprehensive test plans, test cases, and test scripts. Conduct thorough testing of customer support systems to ensure high-quality service delivery. Identify and report defects, working with development teams to resolve issues promptly. Analyze test results, identify trends, and recommend process improvements. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.