Cloud Engineer

We are seeking an experienced SharePoint Online Administrator to manage, maintain, and optimize our SharePoint Online environment The candidate will be responsible for ensuring the smooth functioning of the platform, troubleshooting issues, and implementing enhancements while adhering to security and compliance guidelines The role requires working in a 24x7 rotational shift model to support global business operations Key Responsibilities: 1 SharePoint Online Administration: Administer and configure SharePoint Online sites, libraries, lists, and user permissions Manage site collections, subsites, and their associated workflows, web parts, and features Monitor platform performance, resolve issues, and ensure high availability of SharePoint Online 2 User Support and Collaboration: Provide Level 2/3 support for SharePoint Online-related queries, incidents, and issues Assist users with site customization, document management, and collaboration tools Conduct training sessions for end-users on SharePoint Online features and best practices 3 Security and Compliance: Configure and monitor access controls, permissions, and data loss prevention (DLP) policies Perform regular audits to ensure compliance with governance standards and company policies Collaborate with security teams to address vulnerabilities and implement remediation measures 4 Maintenance and Optimization: Monitor SharePoint Online health using admin center tools and resolve performance issues Apply regular updates and maintain the SharePoint Online environment Leverage PowerShell scripting for bulk operations, reporting, and automations 5 Integration and Automation: (Optional) Integrate SharePoint Online with other Microsoft 365 tools like Teams, OneDrive, and Power Automate Utilize Power BI and Power Apps (good to have) to enhance reporting and dashboard capabilities Required Skills and Qualifications: 3 to 7 years of experience in SharePoint Online administration Expertise in SharePoint Online architecture, site design, and workflows Proficiency in PowerShell scripting for administration and automation Hands-on experience with Microsoft 365 services, including Teams, OneDrive, and Exchange Online Strong understanding of security, compliance, and governance in a cloud environment Experience working in a 24x7 global support environment Excellent communication and problem-solving skills Good to have Skills (Good to Have): Familiarity with Power BI and Power Apps for custom reporting and app development Knowledge of Power Automate for business process automation ITIL certification or experience in ITIL-based environments Work Environment: Work from office in Mumbai, Pune, Hyderabad, or Bangalore (Kengeri) 24x7 rotational shifts, including night shifts and weekend support Flexibility to address critical issues during off-hours