Source description
About the role
Role & responsibilities Provide technical, functional, and business analyst support to end users. Assist in developing client project statements of work. Responsible for/manage all testing, moving and configuration of changes/fixes into the ERP Systems. Communicate project updates including status, risks, issues, and escalations. Perform ongoing support services to existing clients via email/phone support and onsite visits. Create and/or modify reports for the systems to better serve the business workflows. Conduct the various phases of an implementation methodology as appropriate (SDLC, waterfall, agile, hybrid) Preferred candidate profile Good communication skill Excellent problem solving skill Prior experence in School ERP implementation will be an added advantage