IT Business Analyst with French

You will join a Feature Team of experts focused on merchant contract management and payment processing within Société Générale’s French Retail Banking IT landscape. Your mission is to ensure the stability, consistency, and evolution of MIC (Monétique Interface Commerçant), the application that manages the full lifecycle of merchant contracts, from subscription and amendment to termination, across proximity, e-commerce, and associated payment services. You will contribute to mastering a complex, highly configurable system where business rules, pricing, and workflows are largely driven by parameterization. You will work closely with the Software Product Owner, business stakeholders, and technical teams to translate complex business needs into robust functional solutions and ensure consistency across a highly parameterized application ecosystem. A key part of the role is ensuring alignment between business needs, functional rules, and technical implementation, while securing delivery through rigorous testing, documentation, and strict adherence to internal processes such as deployment, incident management, and compliance. How you will make an impact: · Act as the functional interface between product stakeholders, business teams, developers, testers, application managers, and external partners involved in the payments ecosystem. · Analyze the existing application landscape, understand functional and technical constraints, and help make this complexity accessible to less experienced Business Analysts. · Work closely with the Software Product Owner and business representatives to challenge needs and translate them into detailed functional specifications and user stories. · Contribute autonomously to project framing, scoping, breakdown, and roadmap construction, while identifying risks and reporting clearly on progress and project issues. · Define the functional test strategy, contribute to test cases, test plans, and test data, and coordinate or monitor user acceptance testing activities. · Ensure high-quality documentation and strict adherence to internal processes related to deployments, incident management, compliance, audits, and regulatory requests. · Support continuous improvement by sharing knowledge, promoting best practices, contributing to chapter initiatives, and bringing functional expertise beyond the immediate team scope.